Oct 27 to Nov 2, 2025
Best Seller
Embark on an extraordinary journey through the Sierra Norte of Oaxaca, where you’ll traverse an epic hanging bridge and participate in an authentic Zapotec Temazcal ceremony. Explore ancient Zapotec trails, learn traditional Oaxacan chocolate-making, and uncover the Mezcal production process in an authentic Palenque. Engage in a clay workshop in Santa María Atzompa, join a weaving and natural dye workshop, and experience a Night Run from Oaxaca City to Xoxocotlán cemetery for the vibrant Day of the Dead preparations. Immerse yourself in Mexico’s renowned Day of the Dead celebration, connecting with centuries-old traditions and cultural richness.
Discover the world through running
We are committed to helping humanity gain a deeper understanding of themselves and their relationship to nature and to others, by designing experiences, sharing stories, and creating a diverse and inclusive community around a new and sustainable vision of life.
Transportation throughout the whole experience.
Specially designed trails along the magical landscapes of Oaxaca.
All meals and accommodations for the duration of the experience. *We can accommodate all dietary preferences.
Carefully curated culinary experiences and regional cuisine.
Knowledgeable and professional local guides.
Entrance tickets to all national parks and ejidos are included in the experience.
Complimentary Global Community Membership ($ 25 USD value).
Airfare for your inbound and outbound flights to Oaxaca City.
Shuttles to and from the Airport.
Travel Insurance. We highly recommend securing personal travel insurance for your peace of mind.
Alcoholic beverages and any additional meals beyond the provided ones.
Experience cozy comfort and immersive stays during nights 1 through 4 as we journey through the Pueblos Mancomunados (Commonwealth of Villages). Nestled in the heart of each village, our accommodations offer comfortable shared cabins constructed with regional materials. Each cabin boasts modern amenities, including a private bathroom, hot water, electricity, and a fireplace, ensuring a warm and inviting atmosphere.
In Oaxaca City, our 5th and 6th night unfolds in a contemporary hotel perfectly located in the historic center. Immerse yourself in the local atmosphere while enjoying the convenience of modern facilities for a restful night’s stay.
Running bottoms (shorts/tights).
Long and short-sleeved tops.
Warm-down jacket or polar fleece.
Cool-weather casual and sports clothing.
Waterproof windbreaker jacket (compact).
Sandals, bathing suit, and quick-drying towel.
Beanie and running gloves.
2 pairs of trail running shoes.
Running socks.
Multipurpose buff/bandana.
Night Lamp or headlamp.
Biodegradable sunblock, hat or cap, and sunglasses.
Biodegradable insect repellent.
Personal medical kit (recommendation with basic medicines for any ailment).
Hydration vest or refillable bottles (2.5 L)
Thermos for coffee or tea.
Energy personal snacks (bars, fruits, nuts)
Electrolytes
Small water bag (cameras, phones, etc)*
Hiking poles*
Personal small item(s) to offer at altars: photographs, small objects reminiscent of your departed loved ones, etc…
*Optional
Please note that throughout most of the trip, there will be limited phone signal or internet access, given the remote nature of our destination. Keep in mind that this experience involves rural and indigenous community tourism, so access to hot water may vary, although it is generally available.
Currently, Mexico’s international borders remain open.
A valid passport is required for entry.
A visa might be required depending on your nationality.
Foreigners might be required to present a return ticket.
"I had never felt closer to the sky than I did in Oaxaca. I had never experienced such love and wholeness for those that have passed on. I had never experienced welcoming like the open doors that received us. The People of the Clouds have gifted me perspective on how to love; not with my reality, but with my smile. The positivity surrounding our group brought us closer and closer as the days went on. Being so, the spicy terrain, the challenging temperatures, and the muscle soreness were met with humor. We came in as individuals and grew into a family...not wanting the experience to end, and happy to keep our head in the clouds."
- Leander Rodríguez, October 2023 Participant
Santiago
Santiago resides in Valle de Bravo and hails from a family of mountaineers and runners, and he carries on their legacy by achieving a notable ‘Fastest Known Time’ (FKT) as well as setting records in various national and international marathons.
According to Santiago, running plays a pivotal role in self-discovery and understanding the world that envelops us. He perceives trail running and its connection to nature as a much-needed remedy in these tumultuous times.
Conversations with Santiago are likely to involve passionate discussions about volcanoes, explorations of indigenous heritage, anecdotes about Mexican trail running legends, and dad jokes. Beyond his passion for running, he imparts outdoor education to children, aids in race organization, and identifies himself as a natural architect and outdoor facilitator.
As a prelude to the Day of the Dead celebrations, we gather in the warm valley of Oaxaca City, then journey to Benito Juárez in the Sierra Norte. Nestled between 2,400 and 3,100 meters above sea level, this Zapotec community, known as the “people from the clouds,” will welcome us into their forests.
As the sun sets we will take in the breathtaking vista of the central valleys from a hanging bridge where a unique energy begins to gather, marking the start of our journey into the underworld. Later, at Stone House (La Casa de Piedra) we will craft traditional chocolate and enjoy a cozy dinner before retreating to our cabin, unwinding in the comforting glow of the fireplace.
Welcome Dinner: Included
Accommodation: Shared Cabins | Twin or triple Share
Shuttle from Airport: Not included
We begin the day with a sunrise yoga session, creating an intentional and sacred space to honor our loved ones and keep their spirits alive in our hearts throughout our journey. Afterward, we’ll indulge in a traditional breakfast at Mr. Eli’s organic farm, relishing the flavors of red atole (a corn-based drink) and other local treats.
Our trail-running adventure will lead us on a breathtaking descent into the woods towards Latuvi, where we’ll join a local family preparing a traditional “altar de muertos” and enjoy a tasting session of pulque and tepache. As night falls, we’ll come together around a campfire with locals to listen to the legends of the Day of the Dead.
Breakfast, Lunch & Dinner: Included
Accommodation: Shared Cabins | Twin or triple Share
After a regional breakfast, we will set off on a journey along the Camino Real, an ancient mountainous path that historically linked the Gulf of Mexico to the Pacific through Oaxaca. Following our 16 km run, we will complete a final ascent to reach Lachatao, a town nestled amidst the clouds.
The afternoon will unfold with a traditional Zapotec temazcal sweat lodge ceremony. The Zapotecs view it as a sacred space to foster a deep connection with their ancestors and release all body tensions. Here, in the warmth of the fire, we will pay homage to our ancestors.
Breakfast, Lunch & Dinner: Included
Accommodation: Shared Cabins | Twin to Quadruple Share
As the sun rises, we will take a short hike and partake in a farewell ritual at Jaguar Hill. This meaningful ceremony honors and celebrates life and death while healing ancestral wounds. After breakfast, we will drive to the charming Zapotec village of Llano Grande and begin a spirited 12 km run through the highlands of San Miguel del Valle to Cuajimoloyas, ending with a passage through a concealed gorge, a mystical place steeped in stories and legends.
Upon arriving in Cuajimoloyas, a lunch with the locals is planned, followed by a restorative yoga session. To end the day, we will enjoy a Sierra Norte farewell dinner as we bid goodbye to the Pueblos Mancomunados of the Sierra Norte of Oaxaca (Commonwealth of Villages), before descending to the valleys.
Breakfast, Lunch & Dinner: Included
Accommodation: Shared Cabins| Twin to Quadruple Share
We bid farewell to Sierra Norte with a delightful regional breakfast, before heading to Teotitlán del Valle, a small town where families practice the local craft of weaving Zapotec rugs using foot looms, and naturally dyed wool. A weaving demonstration awaits us, hosted by the Bautista family, followed by a fest featuring their favorite seasonal dishes for the festivities.
After this, we’ll move on to Santa María Atzompa to immerse in a clay workshop guided by skilled local artisans. As evening falls, we’ll have a 10 km Night Run, from Oaxaca City to the hauntingly beautiful Xoxocotlán cemetery, where families gather to share stories around their loved ones surrounded by music, food, and candles. *Please note that our visit to the cemetery will comply with any enforced rules and designated times.
Breakfast, Lunch & Dinner: Included
Accommodation: Contemporary Hotel in Oaxaca City Historic Center | Double and Single Occupancy
After starting the day with a yoga practice we will embark on a fascinating mezcal tour at an authentic Palenque, followed by a visit to an agave field and a tasting of the exceptional mezcals crafted on-site. For lunch, we will explore the iconic Etla Market, where we can enjoy Oaxaca’s traditional cuisine and witness the vibrant display of cempasúchil flowers, candles, fruits, and the traditional pan de muerto (bread of the dead).
Later, we journey to Oaxaca City, immersing ourselves in the vibrant atmosphere of comparsas and calendas—street parades brimming with tradition, featuring a joyful mix of regional music, dancing, food, drinks, and colorful costumes.
Breakfast, Lunch & Dinner: Included
Accommodation: Contemporary Hotel in Oaxaca City Historic Center | Double and Single Occupancy
On our final day, November 2nd, we will celebrate Día de Muertos, a sacred time to emotionally and spiritually reconnect with our departed loved ones and honor the continuity of life.
Our day will start with a reflection session followed by a brief run to observe various offerings and public altars around the city. We will then have our farewell breakfast in Barrio Xochimilco before starting our journey back home.
Breakfast: Included
Shuttle to Airport: Not Included
Cancellations and Refunds.In the event of a cancellation, either by the User and/or Participant, or by Activ Retreats, the following shall apply:
1. Cancellation by the Client:
In the event that the Client decides to cancel an Experience subsequent to its booking, such cancellation shall be governed by the following terms:
a. Cancellation of Experiences with a duration of 4 (four) or more days:
Notification period prior to the start of the Experience | Fee charged by Activ Retreats |
180 days or more | $0.00 USD |
91 days or more | 30% of the Experience total cost |
90 to 60 days | 60% of the Experience total cost |
59 to 0 days | 100% of the Experience total cost |
b. Cancellation of Experiences with a duration of 3 (three) days or less:
Notification period prior to the start of the Experience | Fee charged by Activ Retreats |
91 days or more | $0.00 USD |
90 to 60 days | 60% of the Experience total cost |
59 to 0 days | 100% of the Experience total cost |
In case of cancellation by the User, the User shall be entitled to be reimbursed, subtracting the outstanding commissions, non-refundable deposits and the corresponding cancellation fee, in accordance with items “a” and “b” above.
2 Cancellations by Activ Retreats
In the event that Activ Retreats cancels an Experience, whether for lack of minimum participation or for any other reason, the User may take the following actions:
I) Request the transfer of the deposit to a different Experience, up to two times, as long as the transfer date is at least 90 calendar days prior to the start date of the Experience. In the event that the Experience preferred for reimbursement has a higher amount of Consideration than the originally contracted Experience, the User and/or Participant must pay the difference between the two prices.
II) Request a refund, from which any expenses, cancellation costs or commissions made to suppliers on behalf of the Participant will be deducted.
In the event that a Participant abandons the Experience by his/her own decision, he/she will in no case be entitled to a refund and Activ Retreats will not be obligated to reimburse any additional amount.
In the event that Activ Retreats cancels an Experience during the course of the Experience, due to acts of God or force majeure, Activ Retreats shall not be liable to carry out the refund of any amount to the Participants, however, it may offer, at its own discretion, voluntary compensation.
In the event that the User and/or Participants have contracted travel insurance, they should review the terms and conditions of such insurance in order to carry out the corresponding reimbursement process.
Activ Retreats shall not be liable for any expenses, expenses and/or losses incurred by the Participant in connection with the booking of the Experience, including but not limited to, obtaining visas, vaccinations, flights, trains, car rental, gasoline, travel expenses and any other expenses incurred by the Participant.
Nothing in these Terms and Conditions shall be construed as an obligation of Activ Retreats to provide the Services, but Activ Retreats shall provide the Services as it sees fit.
3 Refunds
In the event that the User wishes to request a refund from Activ Retreats, in accordance with these Terms and Conditions, the deadlines for the execution of the refund will be as follows: (i) International Refund up to 10 (ten) calendar days; (ii) Domestic Refund up to 5 (five) calendar days from the approval of the request.
4 Credit Roll-outs
90 days prior to the retreat start date:
Clients have the option to transfer the payment credit to a different Retreat or Getaway upon request. The credited amount must be utilized within a maximum of 365 days from the original purchase date. An administrative fee of $100 USD per person will be applied for this transaction.
This agreement describes the general terms and conditions (hereinafter, the “Terms and Conditions”) that regulate the use of the set of digital media made available to the users of the said media (hereinafter, the “Users”) by the company called Activ Retreats (hereinafter, “Activ Retreats and/or the Holder”), through the Website located at: https://activretreats.com/ (hereinafter, the “Website”). The Website is called “Activ Retreats”, and may be accessed through any Internet browser. Any person wishing to access or use the Web Site and/or any of the Services offered therein (as such term is defined below) may do so subject to these Terms and Conditions.
1. General Data of the Holder
Activ Retreats is a company legally incorporated and validly existing under the laws of the United Mexican States (“Estados Unidos Mexicanos”), fully empowered in accordance with its corporate purpose to provide the services detailed in this Terms and Conditions.
The present Terms and Conditions are directed to clients of Activ Retreats and/or any of its controlling entities, subsidiaries and/or affiliates of Activ Retreats that use the Website and/or any other extension of the platform, property of Activ Retreats
2. Definitions
a. Privacy Notice: Refers to the privacy notice of Activ Retreats, drafted in terms of article 28 of the Regulations of the Federal Law for the Protection of Personal Data in Possession of Private Parties (“Ley Federal de Protección de Datos Personales en Posesión de los Particulares”), and article thirty-eighth of the Privacy Notice Guidelines (“Lineamientos del Aviso de Privacidad”), by means of which the User expressly grants or denies the processing of his/her personal data.
b. Activ Retreats: The company named Activ Retreats and/or any controlling entities, subsidiaries, subsidiaries and/or affiliates of Activ Retreats.
c. Website: All digital media, people and physical means made available to the User in order to promote the Services, in accordance with these Terms and Conditions.
d. Parties: It refers jointly to Activ Retreats and the User.
e. Participant: Refers to the natural persons who are registered as participants in the booking of Experiences or those persons who will participate in the contracted Experience through the Website.
f. Services: Set of services offered by Activ Retreats in compliance with these Terms and Conditions, comprised by the activities set forth in these terms and conditions, as well as the use of the Website.
g. User: Refers to any natural person who wishes to acquire rights and obligations with Activ Retreats, in relation to the Services offered by Activ Retreats.
3. Acceptance of Terms and Conditions
The access and/or use of the Website, and/or any other extension of the platform, property of Activ Retreats, implies the acceptance by the User (as such term is defined below) of all the clauses and policies established in these Terms and Conditions. Likewise, by using the Website you will be communicating with Activ Retreats through electronic means, so you agree to receive communication under this modality using various mechanisms such as: email, notices, phone call and WhatsApp (software made available by the company WhatsApp, LLC., hereinafter, “WhatsApp”); by virtue of the foregoing, the User acknowledges that the forms, contracts, notices, messages, as well as any type of notification and/or communication sent by electronic means satisfy any legal requirement and have full legal effects and validity.
Any person who does not accept these Terms and Conditions, which are mandatory and binding, must refrain from using the Website, and/or any other extension of the platform, owned by Activ Retreats.
4. Services
Activ Retreats offers Customers and/or Users, through the Website, the possibility to access and/or acquire services consisting of experiences that may include, but are not limited to, the following activities (hereinafter, the “Experiences”):
1. Planning of trips and retreats; 2. Planning and management of sports activities; 3. Planning and management of recreational, social and cultural activities; 4. Planning and management of culinary activities; 5. Booking of accommodations.6. Booking of means of transportation at the Experience site. 7. Specialized guides at each destination.Photography services. The User accepts and acknowledges that the activities listed in this Clause may vary in each of the Experiences offered by Activ Retreats, therefore, the User must review in the Activ Retreats Website which activities are included in the Experience that the User wishes to book.
5. Operation of the Website and General Conditions
5.1 Catalog of Experiences
In case the User wishes to contract an Experience offered by Activ Retreats, he/she may do so by entering the Website. Once logged in, the User must select the “Experiences” tab, where the User may view the catalog of Experiences that are available at that moment. The Experiences will be catalogued in one of the following categories:
(i) Retreats; and (ii) Getaways, which will depend on the duration of each Experience. The User must select the Experience he/she wishes to hire, and once selected, he/she will be redirected to the specific tab of each Experience, in which he/she will find the information and specifications of the selected Experience, including but not limited to: (i) Information regarding accommodation; (ii) Itinerary of the Experience; (iii) A recommended list of items for the trip; (iv) A list of services and resources included and/or not included by Activ Retreats within the Experience; (v) Specifications of the Experience; and (vi) Relevant informative notes about the Experience.
5.2 Booking of Experiences
To book an Experience, the User must select the “Book Now” button within the specific tab of each Experience.
Currently, Mexico’s international borders remain open.
A valid passport is required for entry.
A Visa may be required depending on your nationality.
Foreigners might be required to present a return ticket.
Weather
In late October and early November, the weather in the Sierra Norte of Oaxaca is characterized by cooler temperatures, with daytime highs ranging from 15° to 25° Celsius (59° to 77° Fahrenheit) and nighttime lows of 5° to 15° Celsius (41° to 59° Fahrenheit). The region experiences a transition from the rainy season to drier conditions, resulting in mostly clear skies.
Moving to the Oaxaca Central Valleys, the climate is mild and pleasant, with daytime temperatures between 20° to 30° Celsius (68° to 86° Fahrenheit) and nighttime lows of 10° to 20° Celsius (50° to 68° Fahrenheit). Similar to the Sierra Norte, the Central Valleys see a decrease in rainfall during this period.
Oaxaca City enjoys comfortable weather with daytime temperatures ranging from 20° to 25° Celsius (68° to 77° Fahrenheit) and nighttime lows of 10° to 15° Celsius (50° to 59° degrees Fahrenheit). As the city transitions to the dry season, rainfall diminishes, providing visitors with pleasant conditions for exploration.
Activity level: Nature’s Rhythms - Ranging daily from 8 to 16km
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18 and that you are capable of consenting to the Terms and Conditions. . The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
"Activ Retreats" is a registered LLC corporation established in California, USA and existing under the laws of the United States with an EIN #92-2009055
You are not allowed to use our name, logo, tagline, or any identifier or tag generated by our marketplace without our express prior written permission. This includes using them as a hyperlink to any website or other location (unless specifically allowed by us) or implying that you are affiliated with us as an employee, contractor, agent, or in any other way. Additionally, you must not alter or remove any intellectual property once you have received approval to use them from Activ Retreats.
Our terms of use apply to all of our services that you access online directly or indirectly. By accessing or using our website or making a booking through our marketplace, you acknowledge that you have read and agree to these terms of use. We may amend these terms at any time and reserve the right to make changes and improvements to the marketplace at any time without incurring any liability from you. If you continue using the marketplace after these terms have been amended, you agree to the amended terms. If you do not wish to accept the changes, you can stop using the marketplace.
We recommend that you carefully read these terms and conditions so that you fully understand your rights and responsibilities related to the use of the Activ Retreat marketplace.
While using this marketplace, you can view listings from retreat hosts ("Hosts") and request to book ("Bookings") for the available sessions. By placing a booking for a retreat or host rental through this service, All bookings are subject to a deposit (“Deposit”). Once you have selected a trip, made a reservation, provided your personal information and your booking has been accepted by your host, you will enter into a binding contract with the host of the trip. While Activ Retreats will try to assist you in resolving any issues that may arise between you and the host, we cannot be held responsible for any problems that arise, whether before or during your Retreat. If you have any questions, complaints, or comments about a host, listing, booking or deposit, you can contact Activ Retreats through the marketplace at support@activretreats.com.
All listings, agreements and policies encompassed in these listings are subject to the host's terms and conditions. Activ Retreats is not a party to any agreement between yourself and a Host. We recommend that you carefully read each host’s terms and conditions. Activ Retreats is not responsible for any decisions you make based on the information provided by Activ Retreats or that of our hosts on the marketplace, unless stated otherwise in these terms of use.
Additionally, you acknowledge and agree that You are not allowed to use our marketplace for any inappropriate activities such as spreading viruses, hacking, spamming, damaging, deleting or making our marketplace inaccessible. You are not allowed to use manual or automated software or processes to crawl or scrape the marketplace or reproduce, decompile or reverse engineer it. All users must additionally adhere to our security measures and not circumvent these.
Hosts may not list retreats, events, products, or services that violate any applicable laws or regulations. . Activ Retreats reserves the right to modify a listing at our discretion in order to improve visibility, appeal, and ranking. This may include editing the title, correcting grammar and punctuation, rearranging sections, images, and text, and similar actions. We also reserve the right to suspend or terminate your use of the marketplace at our discretion and without cause. Misrepresentation of a Retreat or Property is not permitted by Activ Retreats and is immediate grounds for your listing to be removed and your access to the Services to be terminated.
We are constantly updating Our listings. The retreats and host rentals available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our retreats on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
If You wish to book a retreat or host rental available on the Service, You may be asked to supply certain information relevant to Your booking including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. In addition, you may be asked to verify that you are physically and emotionally capable of participating in the Retreat.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your booking.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Bookings and Listings
Listing rentals or retreats on our marketplace is FREE. Hosts set their own fees for their retreats and host rentals. If you make a booking, you may be responsible for paying a portion of the fee to the organizer. We have no involvement in or liability for your payment of reservations.
On the marketplace, you can view prices for the retreats and host rentals in different currencies. These conversions are estimates. At the time of payment, the price of the retreat and or host rental will be converted in real-time to the currency specified by the organizer. This may differ from the amount displayed earlier. The price displayed after this real-time conversion will be the final amount due for the reservation. The marketplace may require payment in the user's national currency and may charge a conversion fee for this.
The payment terms for bookings are set by the hosts, and the currencies and payment methods available may vary. Activ Retreats is not responsible for these payment terms or any rights derived from currencies.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your booking experience.
We pay all partners and hosts via Stripe.
We reserve the right to refuse or cancel Your booking at any time for certain reasons including but not limited to:
We reserve the right to refuse or cancel Your booking if fraud or an unauthorized or illegal transaction is suspected.
In the event that Activ Retreats brings a customer to you who successfully books your retreat or venue via our marketplace or directly on your site after visiting Activ Retreat, you will be required to pay a commission of 10% on the total price of the booking unless otherwise agreed to with Activ Retreats. This commission will be collected as a deposit from the customer at the time of booking, and the remaining balance will be transferred to you after deducting a payment processing fee. Please note that this commission applies to all bookings and rentals made through our marketplace and to referrals. If a customer is referred to you by Activ Retreats, you are also required to pay a 10% commission on the total price of the booking unless otherwise agreed to with Activ Retreats.
If you wish to challenge a commission charge, please contact us at support@activretreats.com. We will investigate this to determine the original source of the lead and, if necessary, make adjustments. If you believe you received a lead from a different source prior to a customer’s engagement with Activ Retreats, you may provide a copy (or screenshot) of the dated communications as proof.
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
To the maximum extent permitted by applicable law, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Notwithstanding any damages that You might incur, it is understood that Activ Retreats is not an insurer, that insurance if any shall be obtained by You and that if Activ Retreats should be found liable for any loss, damage or injury relating to the Service, its likability shall be limited to a sum equal to the cost YOU paid to Activ Retreats.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not be deemed to apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.
By using our marketplace, the Host agrees to defend and hold harmless Activ Retreats, its affiliates, employees, agents, contributors, third party content providers, insurers and licensors from any third-party actions, claims, demands, liabilities, costs, expenses (including legal fees), losses, or damages that arise from a Host’s content, use of our Services or the Retreat.
It is further agreed that should You cause any damages, whether direct or indirect, to the HOST that you shall indemnify and hold harmless Activ Retreats from any and all claims, damages, losses, demands, liabilities, costs and expenses (including legal fees) arising from your negligence, whether by conduct or omission, during the Retreat.
The Service is provided to You "AS IS" and "AS AVAILABLE". Without limitation to the foregoing, the Company provides no warranty, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation, availability and experience of the Service; or (ii) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Our Services and any contract arising therefore shall be construed in accordance with the laws of California and you irrevocably submit to the exclusive jurisdiction of the courts of California.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. Any dispute, conflict or controversy howsoever arising out of or broadly in connection with or relating to this Agreement, including those relating to its validity, its construction or its enforceability, shall be first mandatorily submitted to mediation proceedings. If such dispute has not been settled within sixty (60) days after a request for mediation has been submitted, the matter can proceed to the Courts of California.
If You are a European Union customer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
You agree that the original English text shall prevail in the case of a dispute.
If you have any questions about these Terms and Conditions, You can contact us:
Last updated: November 02, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
The information contained on the Service is for general information purposes only.
The Company assumes no responsibility for errors or omissions in the contents of the Service.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Company does not warrant that the Service is free of viruses or other harmful components.
The Service can offer health and fitness travel information including, without limitation, recommendations, that are provided solely as general education and informational purposes.
Use of the advice and information contained herein is at your sole choice and risk. Always consult your physician or healthcare provider before beginning any active fitness program.
If You choose to use this information to book a retreat or service without prior consent of your physician, You are agreeing to accept full responsibility for your decisions and agreeing to hold harmless the Company.
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.
The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.
The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.
The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law.
If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.
The Service may contain views and opinions which are those of the authors or travelers and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.
Comments or reviews published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.
The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.
In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.
All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.
If you have any questions about this Disclaimer, You can contact Us: