8 Days, Multiple Departures
Join us as we guide you to a healthy lifestyle at our villa located in the beautiful town of Agüimes, Gran Canaria Spain.
Known in Spanish as the pequeño continente, the island of Gran Canaria has it all! Amazing lush green mountain landscapes, gorgeous sand dune beaches and a culture rich capital makes this island a perfect location for a yoga and Pilates retreat.
The villa is located inland just 15 minutes from the airport of Gran Canaria, 30 minutes from the capital Las Palmas and 30 minutes from the sand dunes of Maspalomas. The villa is perfectly situated for your daily explorations between classes.
Daily Yoga Classes
With six yoga classes in total, you will experience a consistently challenging practice of Yoga every day with our expert instructor Nayra Gomez from Gran Canaria, Spain. Sky yoga classes are open-level classes. We invite everyone, regardless of ability and level, to participate in an invigorating flow of Hatha and Vinyasa yoga.
Daily Pilates Classes
What would a pain-free life feel like? Pilates focuses on the strengthening and lengthening of the physical and mental core, as well as the realignment of the spine. Come experience six classical Pilates classes, a daily rejuvenation of the mind and body, as we re-learn to move again with Classical Pilates expert Alex Estornel.
Meditation
Decompress and relieve yourself of the stresses of life in our meditation classes or on your own. During the week we will offer meditation classes on-site by the Moroccan-inspired fountain, as well as on selected excursions where you will learn how to destress and disconnect.
Hiking Excursions
Come feel endless energy as we experience fun excursions to different parts of Gran Canaria. From the beautiful southern beaches of Maspalomas, cultural walks through Agüimes, to gorgeous lush green hikes through the interior of the island, or just chill out in the many relaxing spots around the villa. You choose your holiday
All materials for class such as yoga/Pilates mats, straps, blocks and blankets will be provided. Additionally, pool/beach towels and bath towels are included with your stay. Of course, all guests are more than welcome to bring their own class materials.
Our swimming pool is heated for your comfort and enjoyment!
Expert Nutrition
Your nutrition for the week will be expertly planned by our in house vegetarian and vegan chefs. After your morning yoga or Pilates practice, we invite you to a delicious full brunch served outdoors by the pool every day, as well as an incredibly delicious 3 course dinner, five days out of the week.
Comfortable Accommodations
With six bedrooms in our main retreat villa, each room has a private feel and can be shared with a friend or partner. Five of the six rooms have an ensuite bath and all have outdoor access to beautiful views of the historic town of Agüimes. Additionally, we have another villa 100 meters from our main retreat centre that we also utilise for additional guests.
Room Options:
Tejeda Suite
This wonderful room has two single beds and can be for one of two persons. It is located in our fountain courtyard area and shares a very large bathroom with dual sinks and large bathtub and shower. It has a connecting door with the Roque Bentayga suite for our guests that would like to come with friends or family. The connecting door does close for privacy.
Roque Bentayga Suite
This gorgeous room is one of our biggest rooms. Located in the fountain courtyard area, it has a back patio area with wonderful views to the historic village of Agüimes. With the room next door, this room shares a very large bathroom with dual sinks and bathtub and shower. This room can be for one or two persons.
Las Dunas Suite
This lovely room is for two persons. It has two double size beds it is located in our fountain courtyard area. It has a large bathroom with a luxury shower.
Roque Nublo Suite
A beautiful private suite located in our fountain courtyard area next to our yoga/Pilates shala. It has a large double size bed and an ensuite bathroom. The room opens to a lovely view of the historic village of Aguimes located just across the ravine.
Cueva Aire Suite.
The Cueva Aire Suite is equipped with a large double size bed and an ensuite bathroom with a luxury shower. The room is located steps from our heated swimming pool.
Cueva Canaria Suite.
The Cueva Canaria Suite is equipped with a large double size bed and an ensuite bathroom with a luxury hydromassage shower. The room is located steps from our heated swimming pool.
"Just home from a fantastic week of yoga and Pilates retreat with the most delicious food ever! Alex and the team were exceptional hosts and nothing was too much for them to ensure we all had an amazing week! Rejuvenating and Inspiring healthy holiday!"
- Geraldine C.
We are Pilates and yoga enthusiasts constantly traveling the world for a deeper connection to humanity and health. We provide healthy Yoga and Pilates retreats in beautiful destinations to all levels. These destinations include Santorini Greece, Tyrol Austria, Tuscany Italy, and the Canary Islands in Gran Canaria Spain.
In our search for incredible views, comfortable luxury accommodations, and the perfect site to practice Yoga and Pilates, we enjoy spending quality time with our guests and making new friendships. We welcome solo, duo, and group travelers and we pride ourselves in disconnecting from stress and re-connecting to real human interactions and friendships. When you come to one of our retreats, you are guaranteed to forget all your stresses and leave refreshed with a positive new view of life.
5:00 PM: Arrival
5:30 PM - 6:30 PM: Gentle Recovery Yin Yoga with Nayra
7:30 PM - 8:30 PM: Welcome Dinner
8:15 AM - 8:30 AM: Morning Cupal Welcome Chat
9:00 AM - 9:30 AM: "Revive & Rejuvenate Pilates" Focus on breath and core activation
10:00 AM - 10:30 AM: Brunch
11:30 AM - 4:00 PM: Beach Excursion
5:30 PM - 6:30 PM: Vinyasa Flow Sun Salutations & Floor Asanas
7:30 PM - 8:30 PM: Dinner
9:00 AM - 9:30 AM: "Realign Pilates" Foam Roller Flow
10:00 AM - 10:30 AM: Brunch
5:00 PM - 6:00 PM: Yin Yoga - Face Your Fears
7:00 PM - 8:30 PM: Dinner
9:00 AM - 9:30 AM: "Magic Awakening" Magic Circle Pilates
10:00 AM - 10:30 AM: Brunch
11:30 AM - 6:00 PM: Excursion to Tejeda and Roque Nublo/Evening Free
7:00 PM - 8:30 PM: Dinner Away
9:00 AM - 9:30 AM: Pilates Body Ball
10:00 AM - 10:30 AM: Brunch
5:00 PM - 6:00 PM: Yin Yoga Embrace Spirit of Renewal
7:00 PM - 8:30 PM: Dinner
9:00 AM - 9:30 AM: Pilates with Elastic Bands
10:00 AM - 10:30 AM: Brunch
5:30 PM - 6:30 PM: Yin Yang Yoga - Heart & Hips
7:00 PM - 8:30 PM: Dinner Away
8:30 AM - 9:30 AM: Yin Yoga Yoga - Sequence for Stress
10:00 AM - 10:30 AM: Brunch
11:30 AM - 5:30 PM: Hiking Excursion Guayadeque Ravine
6:00 PM - 6:30 PM: Pilates Stretch & Flow
7:00 PM - 8:30 PM: Farewell Dinner
9:00 AM - 10:00 AM: "See you next time!" Breakfast
10:30 AM: Departure
CANCELLATION AND REFUNDS
If you cancel your retreat within 40 days before your arrival date then you will lose your reservation and deposit. If you cancel your booking less than 30 days prior to arrival then you will be liable for 100% of the retreat booking.
No exceptions to this policy can be made for any reason, therefore holiday insurance with a cancellation policy to cover any such rare occurrence is strongly recommended.
These terms and conditions are applicable for all bookings.
RETREAT BOOKINGS
By completing an on-line reservation/booking and accepting these terms and conditions, or by placing your booking over the telephone, or by signing and posting/faxing a booking form, you accept these Terms and Conditions as a binding contract between Activ Retreats on behalf of yourself and any other members of your booking. Activ Retreats cannot accept your booking without a completed online reservation, or your verbal confirmation to proceed given over the telephone. A written/emailed confirmation sent to you by Activ Retreats means Activ Retreats has accepted your booking.
EMAIL ADDRESS & TELEPHONE
It is vital that we have a valid email address. If you change this you should inform us immediately. We correspond by email. Once your booking has been made and we have received your deposit, all further correspondence is by email. We will also email you all of the information that you will require to get to the retreat location. We also require a mobile phone so we can contact you during your stay.
PAYMENT, RESERVATION AND DEPOSIT
Upon booking and confirmation that your requested dates for your chosen retreat are available we charge a non-refundable 25% deposit of the retreat price. Once this deposit has been paid it secures your dates. We cannot guarantee any reservation until your deposit has been received. The remaining balance of the retreat price, is due 40 days before the retreat start date. Bookings made less than 40 days before the start of the retreat must be paid in full upon booking. You will be emailed a reminder for the balance and the date it is due to ensure payment is made in time. Payments are made by bank transfer into our bank account, by PayPal or via credit card (details will be sent to you to make payment). Failure to make your payment on time could result in you losing your booking.
Payment via Paypal, Debit or Credit Card
Payments made by MasterCard or Visa do not carry a surcharge when made via our reservations system on our website. Payments made by Paypal carry at 4% surcharge for EU payments and a 4.6% surcharge for all other payments. We do not store card details nor do we share customer details with any third parties. To avoid the surcharge you can place your payment by bank transfer. Please contact us for those details.
ARRIVAL AND DEPARTURE TIMES
Guests rooms will be ready from the start of the retreat date(s). If you arrive before the designated dates, or depart outside the designated retreat dates Activ Retreats is not responsible for your accommodations or transfers. If your flight is delayed or cancelled, you are required to contact Activ Retreats. You may email us at info@activretreats.com.
All guests must have vacated their rooms by 11am on the day of departure. During the hours of 11am to 5pm our team of cleaners fully check, clean and prepare the venue for the next retreat.
AIRPORT TRANSFERS
Private airport collection times are at the agreed time between Activ Retreats and yourself, the guest. A third party representative for Activ Retreats will collect you from the designated airport International Airport. Should you arrive outside of the agreed times, or outside of the retreat dates, you will need to arrange your own transfers to and from the retreat location. Activ Retreats do not offer refunds for missed transfer.
CHANGES TO BOOKING AND ACCOMMODATION
Activ Retreats reserves the right to amend the booking dates and venue. This may be due to several reasons, not limited to but including, war, adverse weather conditions, riots and or matters concerning participants safety, operational circumstances such as damage caused by fire, or the villa/s becoming unusable due to utility company work or lack of services, leaks, repair work or any other such reason. In these circumstances the booking may need to be adjusted accordingly. Activ Retreats is not liable for any additional costs or losses that may be incurred by the client due to the change of booking. This includes, but is not limited to, any extra hotel reservations or car rentals, or the cost of non-refundable airline tickets. Situations may arise which may make it necessary for us to alter the normal booking schedule. We advise that your travel insurance covers holiday curtailment.
In the event before your arrival or during your stay your choice of room becomes unavailable or unusable for any reason we reserve the right to offer you an alternative room of the same level of quality. We reserve this right in the case of availability clashes, unexpected, unforeseen or uncontrollable situations. Should Activ Retreats successfully be able to offer you a similar room, a credit for any difference will be given if the room offered is a lower cost for the same period. If Activ Retreats is not able to offer accommodations then a credit of the full monies paid will be given for a future retreat, or in the case that some time has been used already at the room before it becomes unavailable then a pro-rata credit will be given. This constitutes the maximum liability of Activ Retreats. Activ Retreats are not responsible for any other expense or costs incurred including rearranged flights, cancelled flights or car hire expenses.
In the event of choosing a shared double or triple room package and are not traveling with another person whom will share the room, Activ Retreats will attempt to pair you with another like-minded individual. In the event Activ Retreats cannot find another person to share your double/triple room you will be changed to the private solo traveler package and will be responsible for the difference in price package.
We strongly recommend holiday travel insurance for coverage with flights and unforeseen events that may occur during your holiday.
TRAVEL INSURANCE
Activ Retreats recommends that you take out adequate travel insurance, including cover for medical treatment, accidents and repatriation, and holiday cancellation and curtailment.
It is your responsibility that you arrange, or ensure you have appropriate comprehensive travel insurance. We assume that such a policy is active and in force before you depart. You should bring the policy with you in case of an emergency.
RETREAT RATES AND PRICE GUARANTEE
Prices quoted on our website are those in effect at the time of viewing and remain guaranteed once the 25% reservation deposit has been paid. Once a price has been agreed and deposit paid Activ Retreats will not change this price under any circumstances, thus guarding against any future price increases.
OUR RESPONSIBILITY
We are responsible for providing the services listed on our website, where it is within our control. Activ Retreats cannot guarantee that all items listed on our website will be functional at all times, however all endeavours will be made to rectify any problems as soon as we possibly can. We reserve the right without prior notice to withdraw any part or all of the facilities available, and to make such changes as may be necessary. Furthermore, it is agreed by you that the owners/operators of the retreat/s of Activ Retreats are not the guardians of any customers safety and they, individually or collectively, cannot be held liable in any way for any occurrence, which might result in illness, injury, death or other damage, loss or theft to the customer, his property, or his family, heirs, or assigns. The liability of Activ Retreats is limited to a total of the booking price irrespective of the title/claim.
LIABILITY/YOUR HEALTH
All Yoga and Pilates exercise classes are undertaken at your own risk. All guests will be asked to fill out and sign a pre medical questionnaire before attending the retreat/s to confirm you are sufficiently fit and healthy to take part in yoga and Pilates classes and other physical activities. If you have any health conditions you will need to inform Activ Retreats of these. We may ask you to provide a consent form from your doctor to confirm you can take part in physical activities. You are not permitted to enter our properties when wet from swimming, as the floors can be slippery. Damage or injury arising as a result shall not be the responsibility of Activ Retreats. Activ Retreats will be blameless for any illnesses or injuries incurred during your stay. Under no circumstances can glassware be taken into the pool area unless allowed by the hotel. Activ Retreats will not be liable for any loss or damage to your personal property.
LOST AND FOUND
Items left at a property will be returned only upon request and at the guest's expense. Activ Retreats is not liable for lost items. Activ Retreats will only hold items for fourteen (14) days before they are discarded.
WEATHER CONDITIONS
Weather conditions can be unpredictable, and can change quickly and significantly. Activ Retreats cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.
CONSTRUCTION WORK
Activ Retreats cannot predict construction plans in the area and therefore cannot be held responsible for any inconvenience. In the event of building works taking place by local authorities, private developers or neighbours, it is important to note that we are not responsible for such work and we are unable to stop such work taking place and we are unable to control the level of noise. We cannot be held responsible for any building works that take place during your retreat. No refunds can be given in the event of nearby construction.
FORCE MAJEURE
Means any unusual and unforeseeable circumstances beyond our normal control, which the consequences of could not have been avoided even when exercising all due care. Such circumstances or events include, but are not limited to, war, or threat of war, riot, civil unrest, industrial disputes or strikes, unavoidable technical problems with the venue, transport, or closure or congestion of airports, terrorist activity, natural disasters, health empidemics or pandemics, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any of the above refunds or compensation payments cannot be made.
VERBAL CHANGES
Verbal changes of contract are not valid unless agreed and confirmed in writing by Activ Retreats.
PRINTING, TYPING, TERMS & CONDITIONS, CALCULATION ERRORS AND OMISSIONS
Activ Retreats reserve the right to correct any printing or typing errors, omissions or calculation mistakes at any time. We also reserve the right to amend our terms and conditions that apply to your booking at any time and without prior notice.
CONTRACT, COMPLAINTS AND SUGGESTIONS
Activ Retreats is confident that you will not have any cause for concern during your retreat. However if you should have any problems during your stay this should first be brought to the attention of the retreat manager.
If you are not satisfied with the local resolution, then, any further comments or suggestions should be put in writing, within 14 days of your return, specifying the problems to: info@activretreats.com at www.skypilatesandyoga.com, Activ Retreats is a trading style / name of Alejandro Estornel and Stacey Estornel.
Activ Retreats and all persons involved in retreats (herein after referred to as “AGENTS”) act only in capacity as AGENTS for the participant in all matters connected with classes, travel, sight-seeing journeys and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the participant’s belongings. All prices quoted are correct at time of printing, include the cost of operation of the journeys, and are subject to currency changes. AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this journey. This agreement supersedes all previous oral or written communications, representations, or agreements between the parties. Participants assume the risk involved when participating in Pilates, yoga, foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat. Participants agree that any and all disputes between Participants and Activ Retreats shall be governed by Spanish law. Participants agree to mediate any and all disputes prior to the institution of any litigation. In the event of any litigation between the Parties to this agreement involving their respective rights or obligations, such litigation shall take place in Spain and the prevailing party shall be entitled to recovery of reasonable attorney’s fees and court costs of litigation. In regard to the stay during the yoga and/or Pilates retreat, AGENTS will provide safe, careful instruction and safe premises, but ask that each participant to take personal responsibility for their own self-care and (in the unlikely case) for any injuries incurred during retreat. Modifications are given to students with specific needs. If participants are unsure of their physical ability due to previous injuries, they should seek the advise of a healthcare practitioner beforehand.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18 and that you are capable of consenting to the Terms and Conditions. . The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
"Activ Retreats" is a registered LLC corporation established in California, USA and existing under the laws of the United States with an EIN #92-2009055
You are not allowed to use our name, logo, tagline, or any identifier or tag generated by our marketplace without our express prior written permission. This includes using them as a hyperlink to any website or other location (unless specifically allowed by us) or implying that you are affiliated with us as an employee, contractor, agent, or in any other way. Additionally, you must not alter or remove any intellectual property once you have received approval to use them from Activ Retreats.
Our terms of use apply to all of our services that you access online directly or indirectly. By accessing or using our website or making a booking through our marketplace, you acknowledge that you have read and agree to these terms of use. We may amend these terms at any time and reserve the right to make changes and improvements to the marketplace at any time without incurring any liability from you. If you continue using the marketplace after these terms have been amended, you agree to the amended terms. If you do not wish to accept the changes, you can stop using the marketplace.
We recommend that you carefully read these terms and conditions so that you fully understand your rights and responsibilities related to the use of the Activ Retreat marketplace.
While using this marketplace, you can view listings from retreat hosts ("Hosts") and request to book ("Bookings") for the available sessions. By placing a booking for a retreat or host rental through this service, All bookings are subject to a deposit (“Deposit”). Once you have selected a trip, made a reservation, provided your personal information and your booking has been accepted by your host, you will enter into a binding contract with the host of the trip. While Activ Retreats will try to assist you in resolving any issues that may arise between you and the host, we cannot be held responsible for any problems that arise, whether before or during your Retreat. If you have any questions, complaints, or comments about a host, listing, booking or deposit, you can contact Activ Retreats through the marketplace at support@activretreats.com.
All listings, agreements and policies encompassed in these listings are subject to the host's terms and conditions. Activ Retreats is not a party to any agreement between yourself and a Host. We recommend that you carefully read each host’s terms and conditions. Activ Retreats is not responsible for any decisions you make based on the information provided by Activ Retreats or that of our hosts on the marketplace, unless stated otherwise in these terms of use.
Additionally, you acknowledge and agree that You are not allowed to use our marketplace for any inappropriate activities such as spreading viruses, hacking, spamming, damaging, deleting or making our marketplace inaccessible. You are not allowed to use manual or automated software or processes to crawl or scrape the marketplace or reproduce, decompile or reverse engineer it. All users must additionally adhere to our security measures and not circumvent these.
Hosts may not list retreats, events, products, or services that violate any applicable laws or regulations. . Activ Retreats reserves the right to modify a listing at our discretion in order to improve visibility, appeal, and ranking. This may include editing the title, correcting grammar and punctuation, rearranging sections, images, and text, and similar actions. We also reserve the right to suspend or terminate your use of the marketplace at our discretion and without cause. Misrepresentation of a Retreat or Property is not permitted by Activ Retreats and is immediate grounds for your listing to be removed and your access to the Services to be terminated.
We are constantly updating Our listings. The retreats and host rentals available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our retreats on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
If You wish to book a retreat or host rental available on the Service, You may be asked to supply certain information relevant to Your booking including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. In addition, you may be asked to verify that you are physically and emotionally capable of participating in the Retreat.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your booking.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Bookings and Listings
Listing rentals or retreats on our marketplace is FREE. Hosts set their own fees for their retreats and host rentals. If you make a booking, you may be responsible for paying a portion of the fee to the organizer. We have no involvement in or liability for your payment of reservations.
On the marketplace, you can view prices for the retreats and host rentals in different currencies. These conversions are estimates. At the time of payment, the price of the retreat and or host rental will be converted in real-time to the currency specified by the organizer. This may differ from the amount displayed earlier. The price displayed after this real-time conversion will be the final amount due for the reservation. The marketplace may require payment in the user's national currency and may charge a conversion fee for this.
The payment terms for bookings are set by the hosts, and the currencies and payment methods available may vary. Activ Retreats is not responsible for these payment terms or any rights derived from currencies.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your booking experience.
We pay all partners and hosts via Stripe.
We reserve the right to refuse or cancel Your booking at any time for certain reasons including but not limited to:
We reserve the right to refuse or cancel Your booking if fraud or an unauthorized or illegal transaction is suspected.
In the event that Activ Retreats brings a customer to you who successfully books your retreat or venue via our marketplace or directly on your site after visiting Activ Retreat, you will be required to pay a commission of 10% on the total price of the booking unless otherwise agreed to with Activ Retreats. This commission will be collected as a deposit from the customer at the time of booking, and the remaining balance will be transferred to you after deducting a payment processing fee. Please note that this commission applies to all bookings and rentals made through our marketplace and to referrals. If a customer is referred to you by Activ Retreats, you are also required to pay a 10% commission on the total price of the booking unless otherwise agreed to with Activ Retreats.
If you wish to challenge a commission charge, please contact us at support@activretreats.com. We will investigate this to determine the original source of the lead and, if necessary, make adjustments. If you believe you received a lead from a different source prior to a customer’s engagement with Activ Retreats, you may provide a copy (or screenshot) of the dated communications as proof.
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.
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Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
To the maximum extent permitted by applicable law, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Notwithstanding any damages that You might incur, it is understood that Activ Retreats is not an insurer, that insurance if any shall be obtained by You and that if Activ Retreats should be found liable for any loss, damage or injury relating to the Service, its likability shall be limited to a sum equal to the cost YOU paid to Activ Retreats.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not be deemed to apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.
By using our marketplace, the Host agrees to defend and hold harmless Activ Retreats, its affiliates, employees, agents, contributors, third party content providers, insurers and licensors from any third-party actions, claims, demands, liabilities, costs, expenses (including legal fees), losses, or damages that arise from a Host’s content, use of our Services or the Retreat.
It is further agreed that should You cause any damages, whether direct or indirect, to the HOST that you shall indemnify and hold harmless Activ Retreats from any and all claims, damages, losses, demands, liabilities, costs and expenses (including legal fees) arising from your negligence, whether by conduct or omission, during the Retreat.
The Service is provided to You "AS IS" and "AS AVAILABLE". Without limitation to the foregoing, the Company provides no warranty, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation, availability and experience of the Service; or (ii) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Our Services and any contract arising therefore shall be construed in accordance with the laws of California and you irrevocably submit to the exclusive jurisdiction of the courts of California.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. Any dispute, conflict or controversy howsoever arising out of or broadly in connection with or relating to this Agreement, including those relating to its validity, its construction or its enforceability, shall be first mandatorily submitted to mediation proceedings. If such dispute has not been settled within sixty (60) days after a request for mediation has been submitted, the matter can proceed to the Courts of California.
If You are a European Union customer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
You agree that the original English text shall prevail in the case of a dispute.
If you have any questions about these Terms and Conditions, You can contact us:
Last updated: November 02, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
The information contained on the Service is for general information purposes only.
The Company assumes no responsibility for errors or omissions in the contents of the Service.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Company does not warrant that the Service is free of viruses or other harmful components.
The Service can offer health and fitness travel information including, without limitation, recommendations, that are provided solely as general education and informational purposes.
Use of the advice and information contained herein is at your sole choice and risk. Always consult your physician or healthcare provider before beginning any active fitness program.
If You choose to use this information to book a retreat or service without prior consent of your physician, You are agreeing to accept full responsibility for your decisions and agreeing to hold harmless the Company.
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.
The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.
The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.
The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law.
If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.
The Service may contain views and opinions which are those of the authors or travelers and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.
Comments or reviews published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.
The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.
In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.
All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.
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