Ultimate Yoga and Pilates Retreat in Tyrol, Austria

Airfare

Food

Your retreat package also includes a full service brunch and dinner! Enjoy a week of ecstasy by the incredible chefs and staff at the resort. Don't lift a finger! The cuisine is on us. With a wide variety of fresh organic foods daily we will design the perfect menu for your healthy retreat. Our vegetarian cuisine will be tailored to your needs. Simply let us know in advance any allergies you may have and the expert chefs at the hotel will cater to your every desire.

Enjoy an amazing array of delicious meals served everyday by the 5 star award winning kitchen at the resort! Delve in the most incredible brunch served right after your morning class spanning a plethora of fresh foods and beverages from the local region. Experience an amazing gastronomical affair every evening as the phenomenal chefs serve vegetarian, vegan and meat dishes from around the world.

Accommodation

Our luxury accommodations will fulfill your every comfort desire. Extra comfortable mattresses, lush bedding, aesthetically pleasing decor with all the comforts of home. Enjoy a well deserved rest in your beautiful suite for 7 nights of your stay during your retreat week. Forget something from home? Contact reception at your convenience for anything you may need.

Enter the luxurious spa in Tyrol every day of your stay! Your retreat includes access to numerous heated pools, saunas, meditation loungers and much more. Additionally to make your stay even more rehabilitative you can book a massage treatment with the expert therapists at the hotel. Treatments are optional to your package but when you have come this far why not go all the way! Treat yourself to your ultimate healthy retreat.

CANCELLATION AND REFUNDS
If you cancel your retreat within 40 days before your arrival date then you will lose your reservation and deposit. If you cancel your booking less than 30 days prior to arrival then you will be liable for 100% of the retreat booking.

No exceptions to this policy can be made for any reason, therefore holiday insurance with a cancellation policy to cover any such rare occurrence is strongly recommended.

These terms and conditions are applicable for all bookings.

RETREAT BOOKINGS
By completing an on-line reservation/booking and accepting these terms and conditions, or by placing your booking over the telephone, or by signing and posting/faxing a booking form, you accept these Terms and Conditions as a binding contract between Activ Retreats on behalf of yourself and any other members of your booking. Activ Retreats cannot accept your booking without a completed online reservation, or your verbal confirmation to proceed given over the telephone. A written/emailed confirmation sent to you by Activ Retreats means Activ Retreats has accepted your booking.

EMAIL ADDRESS & TELEPHONE
It is vital that we have a valid email address. If you change this you should inform us immediately. We correspond by email. Once your booking has been made and we have received your deposit, all further correspondence is by email. We will also email you all of the information that you will require to get to the retreat location. We also require a mobile phone so we can contact you during your stay.

PAYMENT, RESERVATION AND DEPOSIT
Upon booking and confirmation that your requested dates for your chosen retreat are available we charge a non-refundable 25% deposit of the retreat price. Once this deposit has been paid it secures your dates. We cannot guarantee any reservation until your deposit has been received. The remaining balance of the retreat price, is due 40 days before the retreat start date. Bookings made less than 40 days before the start of the retreat must be paid in full upon booking. You will be emailed a reminder for the balance and the date it is due to ensure payment is made in time. Payments are made by bank transfer into our bank account, by PayPal or via credit card (details will be sent to you to make payment). Failure to make your payment on time could result in you losing your booking.

Payment via Paypal, Debit or Credit Card
Payments made by MasterCard or Visa do not carry a surcharge when made via our reservations system on our website. Payments made by Paypal carry at 4% surcharge for EU payments and a 4.6% surcharge for all other payments. We do not store card details nor do we share customer details with any third parties. To avoid the surcharge you can place your payment by bank transfer. Please contact us for those details.

ARRIVAL AND DEPARTURE TIMES
Guests rooms will be ready from the start of the retreat date(s). If you arrive before the designated dates, or depart outside the designated retreat dates Activ Retreats is not responsible for your accommodations or transfers. If your flight is delayed or cancelled, you are required to contact Activ Retreats. You may email us at info@activretreats.com.

All guests must have vacated their rooms by 11am on the day of departure. During the hours of 11am to 5pm our team of cleaners fully check, clean and prepare the venue for the next retreat.

AIRPORT TRANSFERS
Private airport collection times are at the agreed time between Activ Retreats and yourself, the guest. A third party representative for Activ Retreats will collect you from the designated airport International Airport. Should you arrive outside of the agreed times, or outside of the retreat dates, you will need to arrange your own transfers to and from the retreat location. Activ Retreats do not offer refunds for missed transfer.

CHANGES TO BOOKING AND ACCOMMODATION

Activ Retreats reserves the right to amend the booking dates and venue. This may be due to several reasons, not limited to but including, war, adverse weather conditions, riots and or matters concerning participants safety, operational circumstances such as damage caused by fire, or the villa/s becoming unusable due to utility company work or lack of services, leaks, repair work or any other such reason. In these circumstances the booking may need to be adjusted accordingly. Activ Retreats is not liable for any additional costs or losses that may be incurred by the client due to the change of booking. This includes, but is not limited to, any extra hotel reservations or car rentals, or the cost of non-refundable airline tickets. Situations may arise which may make it necessary for us to alter the normal booking schedule. We advise that your travel insurance covers holiday curtailment.

In the event before your arrival or during your stay your choice of room becomes unavailable or unusable for any reason we reserve the right to offer you an alternative room of the same level of quality. We reserve this right in the case of availability clashes, unexpected, unforeseen or uncontrollable situations. Should Activ Retreats successfully be able to offer you a similar room, a credit for any difference will be given if the room offered is a lower cost for the same period. If Activ Retreats is not able to offer accommodations then a credit of the full monies paid will be given for a future retreat, or in the case that some time has been used already at the room before it becomes unavailable then a pro-rata credit will be given. This constitutes the maximum liability of Activ Retreats. Activ Retreats are not responsible for any other expense or costs incurred including rearranged flights, cancelled flights or car hire expenses.

In the event of choosing a shared double or triple room package and are not traveling with another person whom will share the room, Activ Retreats will attempt to pair you with another like-minded individual. In the event Activ Retreats cannot find another person to share your double/triple room you will be changed to the private solo traveler package and will be responsible for the difference in price package.

We strongly recommend holiday travel insurance for coverage with flights and unforeseen events that may occur during your holiday.

TRAVEL INSURANCE
Activ Retreats recommends that you take out adequate travel insurance, including cover for medical treatment, accidents and repatriation, and holiday cancellation and curtailment.
It is your responsibility that you arrange, or ensure you have appropriate comprehensive travel insurance. We assume that such a policy is active and in force before you depart. You should bring the policy with you in case of an emergency.

RETREAT RATES AND PRICE GUARANTEE
Prices quoted on our website are those in effect at the time of viewing and remain guaranteed once the 25% reservation deposit has been paid. Once a price has been agreed and deposit paid Activ Retreats will not change this price under any circumstances, thus guarding against any future price increases.

OUR RESPONSIBILITY
We are responsible for providing the services listed on our website, where it is within our control. Activ Retreats cannot guarantee that all items listed on our website will be functional at all times, however all endeavours will be made to rectify any problems as soon as we possibly can. We reserve the right without prior notice to withdraw any part or all of the facilities available, and to make such changes as may be necessary. Furthermore, it is agreed by you that the owners/operators of the retreat/s of Activ Retreats are not the guardians of any customers safety and they, individually or collectively, cannot be held liable in any way for any occurrence, which might result in illness, injury, death or other damage, loss or theft to the customer, his property, or his family, heirs, or assigns. The liability of Activ Retreats is limited to a total of the booking price irrespective of the title/claim.

LIABILITY/YOUR HEALTH
All Yoga and Pilates exercise classes are undertaken at your own risk. All guests will be asked to fill out and sign a pre medical questionnaire before attending the retreat/s to confirm you are sufficiently fit and healthy to take part in yoga and Pilates classes and other physical activities. If you have any health conditions you will need to inform Activ Retreats of these. We may ask you to provide a consent form from your doctor to confirm you can take part in physical activities. You are not permitted to enter our properties when wet from swimming, as the floors can be slippery. Damage or injury arising as a result shall not be the responsibility of Activ Retreats. Activ Retreats will be blameless for any illnesses or injuries incurred during your stay. Under no circumstances can glassware be taken into the pool area unless allowed by the hotel. Activ Retreats will not be liable for any loss or damage to your personal property.

LOST AND FOUND
Items left at a property will be returned only upon request and at the guest's expense. Activ Retreats is not liable for lost items. Activ Retreats will only hold items for fourteen (14) days before they are discarded.

WEATHER CONDITIONS
Weather conditions can be unpredictable, and can change quickly and significantly. Activ Retreats cannot be made liable for unpleasant or unsuitable weather conditions and no refunds are made for such conditions.

CONSTRUCTION WORK
Activ Retreats cannot predict construction plans in the area and therefore cannot be held responsible for any inconvenience. In the event of building works taking place by local authorities, private developers or neighbours, it is important to note that we are not responsible for such work and we are unable to stop such work taking place and we are unable to control the level of noise. We cannot be held responsible for any building works that take place during your retreat. No refunds can be given in the event of nearby construction.

FORCE MAJEURE
Means any unusual and unforeseeable circumstances beyond our normal control, which the consequences of could not have been avoided even when exercising all due care. Such circumstances or events include, but are not limited to, war, or threat of war, riot, civil unrest, industrial disputes or strikes, unavoidable technical problems with the venue, transport, or closure or congestion of airports, terrorist activity, natural disasters, health empidemics or pandemics, industrial disasters, fire, theft, flooding and adverse weather conditions. In the event of any of the above refunds or compensation payments cannot be made.

VERBAL CHANGES
Verbal changes of contract are not valid unless agreed and confirmed in writing by Activ Retreats.

PRINTING, TYPING, TERMS & CONDITIONS, CALCULATION ERRORS AND OMISSIONS
Activ Retreats reserve the right to correct any printing or typing errors, omissions or calculation mistakes at any time. We also reserve the right to amend our terms and conditions that apply to your booking at any time and without prior notice.

CONTRACT, COMPLAINTS AND SUGGESTIONS
Activ Retreats is confident that you will not have any cause for concern during your retreat. However if you should have any problems during your stay this should first be brought to the attention of the retreat manager.
If you are not satisfied with the local resolution, then, any further comments or suggestions should be put in writing, within 14 days of your return, specifying the problems to: info@activretreats.com at www.skypilatesandyoga.com, Activ Retreats is a trading style / name of Alejandro Estornel and Stacey Estornel.

Disclaimer

Activ Retreats and all persons involved in retreats (herein after referred to as “AGENTS”) act only in capacity as AGENTS for the participant in all matters connected with classes, travel, sight-seeing journeys and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses or inconveniences caused by late departures or change of schedule, strikes or to their conditions, nor will be responsible for loss or damage to baggage or any of the participant’s belongings. All prices quoted are correct at time of printing, include the cost of operation of the journeys, and are subject to currency changes. AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity or property damage as a result of force majeure or for any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this journey. This agreement supersedes all previous oral or written communications, representations, or agreements between the parties. Participants assume the risk involved when participating in Pilates, yoga, foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat. Participants agree that any and all disputes between Participants and Activ Retreats shall be governed by Spanish law. Participants agree to mediate any and all disputes prior to the institution of any litigation. In the event of any litigation between the Parties to this agreement involving their respective rights or obligations, such litigation shall take place in Spain and the prevailing party shall be entitled to recovery of reasonable attorney’s fees and court costs of litigation. In regard to the stay during the yoga and/or Pilates retreat, AGENTS will provide safe, careful instruction and safe premises, but ask that each participant to take personal responsibility for their own self-care and (in the unlikely case) for any injuries incurred during retreat. Modifications are given to students with specific needs. If participants are unsure of their physical ability due to previous injuries, they should seek the advise of a healthcare practitioner beforehand.

Retreat location

The Western Austrian Alps nestle this luxurious hotel in the historic village of Tyrol just west of Innsbruck. The epicenter of what was once the Habsburg Empire the village boasts some the worlds most beautiful landscape, gothic churches and historic palaces. This gorgeous location has some of the best skiing in winter and during the summer boasts some of the best hiking in all of Europe. With incredible 360 degree views, the resort is perfectly situated for fantastic meditative escapes and facilitates your return to life.