Astrological Sun & Moon Retreat in Arizona, USA

Airfare

We reserve the right to cancel or reschedule any trip for any reason. We do our best not to cancel a tour less than 30 days before departure except for Force Majeure, natural disasters, pandemics, travel bans, war, civil unrest, or other unusual or unforeseen circumstances outside of our control.

When a tour is canceled before the agreed date of departure for any reason, you have a number of options:

Option 1: Transfer your retreat payment (less any non-refundable costs already paid to suppliers) to the same retreat in the future, or to a different retreat. Tell us which retreat you choose, and we will apply all remaining funds to your new booking. The $200 book transfer fee does not apply.
Option 2: Put your payment (less any non-refundable costs already paid to our suppliers) on file as credit with a 24-month expiration date.
Option 3: Request a refund, less any credit card processing fees, cancellation fees, and nonrefundable deposits we paid to local suppliers on your behalf. We work with our suppliers within each destination to minimize the amount of non-refundable costs and recover as much of your money as possible.
Note: If you purchased travel insurance, you can file a claim with your travel insurance provider for reimbursement of the non-refundable portion of your retreat payment. We can provide you with a receipt and notice of cancellation for this insurance claim.

To cancel your retreat, please reach out to us. Please do not request a chargeback from your credit card company. We will work with you to process your refund in a timely manner.

We are not responsible for any incidental expenses or consequential losses that the Client may have incurred as a result of the booking, such as visas, vaccinations, non-refundable flights or rail, non-refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc. If the Client is offered a refund but requests an alternate tour of a higher value than that originally booked, the Client must pay the difference in price.

Where, after departure, a significant element of the trip contracted for cannot be provided, we will make suitable alternative arrangements for the continuation of the trip. If it is not possible to provide a suitable alternative or the Client reasonably rejects any suitable alternatives, we will provide the Client a refund of unused tour portions. Where a significant alteration or cancellation occurs which is not due to Force Majeure or other circumstances beyond our control, we will, in some circumstances, offer compensation. Significant alterations do not include the substitution of a transportation method, modification of itineraries, change in hotel accommodation, or meal offering.

Deposit

If you paid a deposit directly to or through a booking agent partner of ours, the Deposit Refund Policy is as follows:

• 100% deposit refund for cancellation 60+ days before the retreat start date.
• 50% deposit refund for cancellation 31-59 days before the retreat start date.
• 0% deposit refund for cancellation 0-30 days before the retreat start date.

Remaining Balance

• The remaining balance is due 30 days before the retreat start date or sooner.
• If your balance is not paid in full 29 days from the retreat start date, we may charge a daily late fee of up to 5% of the total of your retreat price
• If paid in full at the time of booking, a full refund of the remaining balance is available up to 60 days before your retreat start date.
• 50% refund for cancellation 31-59 days before the retreat start date.
• If you cancel 0-30 days before your retreat start date the remaining balance is not refundable