5 Days, Multiple Departures
We break the travel bubble, with cultural encounters and light activity to enhance traditional gorilla tracking. In Rwanda, gorilla tourism has not only benefited gorilla and primate conservation. It also offers benefit to the communities of the volcanoes. In the past, villagers assisted in trafficking gorillas and hunted monkeys and other small animals for bush meat; today, they are passionate custodians of the park. Many work in the park, while others work for an increasing number of lodges and hotels that have opened in and around Kingi and Musanze.
In addition to a growing demand in primate tourism, the volcanoes region offers a glimpse into the lives of Rwandans. Local operators and guides partner with communities to provide authentic cultural experiences and activities. These range from hiking and biking trips to canoe trips on the local Mukungwa River.
In short, we encourage travelers to go beyond gorilla trekking and experience more of what this remarkable country offers.
Highlights
Learn about the genocide of 1994.
Laugh with the children of the villages.
Gasp in awe at your first gorilla sighting.
Wish you had planned to stay longer
Private 4×4 vehicle for the duration of the experience, including fuel & tolls.
Active Africa-approved local English-speaking, professional driver/guide, experienced local walking and canoeing guides.
Welcome cocktails and trip briefing on arrival night.
Your choice of Premium or Classic grade accommodation for 4 nights on a per person sharing basis
4 Breakfast, 3 Lunch & 3 Dinners, including hot beverages, bottled water & service gratuities.
National Park fees and activity costs.
All equipment for activities as listed (canoes & associated equipment, backpacks, walking poles, water bottles).
Bottled mineral water on activities & vehicles
Meal & accommodation per diems for the trip crew.
Airport transfer on departure
Premium accommodation
Our Premium range of properties offer a stylishly unique African take on modern lodgings. From city hotels to countryside lodges, think African chic with expansive rooms, slick service, creative cuisine, engaging wine lists, high thread counts, and all the other modern conveniences associated with the luxury lodging experience.
Kigali (2 nights) : Kigali Serena – Prime Rooms
Volcanoes National Park (2 nights) : Singita Kwitonda Lodge
Classic accommodation
Often selected more for their regional character and location than as a cost-effective alternative, our Classic range of properties tick all the boxes associated with good lodgings. Expect great service, character filled comfortable rooms and delicious locally sourced meals to weave a common theme, while the stunning African landscape elevates your stay from the memorable to the sublime.
Kigali (2 nights): Kigali Serena – Deluxe Rooms
Volcanoes National Park (2 nights): Tiloreza Volcanoes Eco-Lodge
Travel Documents and Visa Requirements
A valid passport is mandatory for all international travel, and it must remain valid for at least six months after your trip concludes. In certain instances, foreign passport holders may require entry, re-entry, departure permits, and/or visas to access specific countries. We aim to assist with your visa-related inquiries, offering information in good faith. Nevertheless, it remains your sole responsibility to ensure the proper acquisition of the necessary visas. We cannot be held liable for any delays, costs incurred, or inconveniences experienced if you are denied entry into a country.
Please be aware that travelers to South Africa must possess at least two blank pages in their passport upon entering the country. Inadequate pages could result in denied entry or boarding restrictions. Parents traveling with children without the presence of the other parent should carry a letter of consent from the absent parent, endorsed by the police.
We recommend having at least one blank page in your passport for every country visited.
Vaccinations
Prior to embarking on your overland tour, it is vital that you consult your doctor or local travel clinic for the most recent information regarding vaccinations. Ensure that all your vaccinations are up-to-date. Some countries may necessitate a yellow fever booklet. Please understand that the responsibility lies with you to maintain current vaccinations and carry proof of them. We cannot be held accountable for any delays or costs incurred due to entry denial into a country.
Insurance
Booking your trip carries the stipulation that you are solely responsible for securing comprehensive travel insurance and medical coverage. This insurance must extend to you, your dependents, and any traveling companions for the entirety of your African journey. Coverage should include, but not be limited to, potential scenarios like tour cancellation or curtailment, emergency evacuation expenses, medical costs, as well as damage, theft, or loss of personal belongings, money, and goods.
Please be advised that Activ Retreats, its representatives, and employees bear no responsibility for any costs or losses suffered by guests, their dependents, or traveling companions in relation to any of the aforementioned scenarios.
You are required to arrange this insurance at the time of deposit payment or upon full payment to ensure continuous coverage, commencing from the date of your payment. You acknowledge that the responsibility for acquiring travel insurance is yours, and the associated costs will be your responsibility.
We strongly recommend that you scrutinize your insurance policy to determine the extent of coverage provided for adventure activities. Notably, many free credit card insurance policies do not offer sufficient coverage, necessitating the procurement of additional protection.
Air Travel
Active Retreats cannot be held responsible for any flight cancellations, schedule changes or rerouting. The airlines reserve the right for these changes and we will endeavor to assist you with the best alternative options where possible.
Chris Goodwin and Jacqui Goodwin
Chris Goodwin dedicates his life to having as much fun as possible. After 13 long years in the commercial catering industry, Chris realized that he had forgotten how to breathe. So in 2001, armed with a desire to enjoy his working hours, he took a deep breath and walked out of the office. Now, as he pounds the ground on a trail run, climbs a rock face, or rides a bicycle, Chris enjoys every breath. As a result, he constantly inspires travelers on his tours with his energy, enthusiasm, and pure enjoyment of life. Chris is a consummate organizer and loves the little operational details that go with managing or overseeing a tour.
After earning a doctorate in molecular biotech, Jacqui served time in the corporate grind of big pharma before discovering tourism. Thanks to 20 years of travel as a guide, tour leader, and trip designer, Jacqui can offer qualified recommendations to the finest destinations and informed insight on experiencing them. Jacqui has a passion for the natural environment and a genuine desire to blend information with experience. This keeps her returning to the road as a guide when not consulting, supporting, or making tea for Active Africans.
Kigali
Discover colorful Nyamirambo and historical Kiyovu on an experiential walking tour - meet tailors, butchers, merchants, musicians and hairdressers.
Explore fresh produce markets and shop for local crafts at Caplaki craft market.
Sample typical Rwandan foods as guests at a private house.
Gain insight into the cause and effect of the Rwandan Genocide of 1994 with a moving visit to the Kigali Genocide Memorial and the Campaign Against Genocide museum.
Musanze
Step aside Sriracha, and try out Sina Gerard's unique chili oil at Nyirangarama on the way to Musanze.
Take a leisurely paddle down the Mukungwa River
Meet with a veterinarian and gorilla conservationist.
Gorilla Tracking
Hike into dense forest tracking the endangered mountain gorilla.
Spend a life changing hour in close proximity to habituated wild gorillas.
Spend the afternoon on a light walk to a rural village and learn about the significance of cows to the Rwandan population.
Kigali and departure
Take a leisurely drive back to Kigali for your onward travel arrangements.
Cancellations, Returns, Exchanges, and Refund Policy
1. Activ Retreats is committed to providing the requested services. However, in case of a booking's partial or complete cancellation, for any reason, by you or on your behalf, Activ Retreats retains the right to recover services, administration, communication, and cancellation charges. These charges may include fees imposed by any supplier upon Activ Retreats for the affected booking. The minimum charge for these fees will be R300 per person but may exceed this amount.
2. Cancellation of a booking must be communicated in writing. Depending on the timing of the cancellation, the refund process follows these guidelines:
a. If the cancellation is received 60 days or more before the departure date, you will be eligible for a refund of 70% (seventy percent) of the total confirmed tour price for the booking, plus any increases in costs as stipulated in Clauses 12 and 13.
b. If the cancellation occurs less than 60 days before the day of departure, the entire confirmed tour price will be forfeited.
3. Cancellation of any air ticket on your behalf will be subject to the terms and conditions established by the airline and corresponding to the chosen fare type. You understand and agree that any airline tickets submitted for a refund will undergo a minimum 8-week processing period. Activ Retreats will strive to expedite your refund, but it is only obliged to refund the amount to you upon receipt from the respective airline.
4. Activ Retreats retains the right to terminate and promptly cancel any booking for which payments are overdue. Should this right be exercised, the entire outstanding balance will become immediately due and payable upon request.
Preamble
1. Active Retreats functions as a facilitator for client travel services, acting as an agent on behalf of travel industry principals and other associated agents, such as airlines, tour operators, hotels, shipping companies, car rental agencies, and other providers of travel arrangements and services (referred to collectively as "the suppliers"). Upon booking, considered as your acceptance of these terms and conditions, Active Retreats will disclose, upon request, the identity and terms and conditions of the suppliers relevant to the service associated with your booking.
Liability
2. Active Retreats acts solely as an agent representing airlines, tour operators, service providers, and other travel entities. Upon receipt of your booking (deemed to signify your acceptance of these terms and conditions), Active Retreats will transmit your booking to the relevant supplier and strive to secure all reservations and arrangements in a timely manner.
3. Vouchers, receipts, and tickets issued adhere to the terms and conditions specified by the suppliers. Accepting these vouchers or tickets, or utilizing services included in Active Retreats tours or packages, is considered an acceptance of the suppliers' terms and conditions.
4. While Active Retreats will make reasonable efforts to promptly secure your reservations and ensure your comfort and safety, participation in any tours or packages offered by the suppliers, including transportation to and from venues, is at your own risk. As such, neither you nor individuals on whose behalf you've booked can make any claims (regarding loss, damage, injury, accident, delay, or inconvenience to any person and/or their belongings) against Active Retreats, its employees, agents, or assigns (including parent, subsidiary, affiliated, or associated companies or their representatives), regardless of whether such losses are caused by the negligence of these indemnified parties or not.
5. Suppliers may be indemnified against any liability for damage or loss (arising in any way) that you might suffer. They may act as agents themselves or have disclaimed liability. It is, therefore, advisable that you obtain comprehensive insurance coverage.
Bookings, Change of Arrangements, Routes, and Prices
6. The terms "booking" or "reservation" pertain to part or all of the travel arrangements, covering transportation, accommodation, sightseeing, and other linked travel services, arranged by Active Retreats on your behalf with the suppliers. These terms exclude services of a peripheral nature, as described or similar to those outlined in Clause 20.
7. Active Retreats will strive to confirm the status of any booking in writing as soon as possible. In cases where this confirmation isn't promptly provided, the absence of written confirmation will not invalidate the booking's terms and conditions or indicate negligence on the part of Active Retreats.
8. In situations necessitating unscheduled extensions due to events like flight delays, adverse weather, strikes, or other factors beyond Active Retreats' control, expenses related to these extensions (e.g., hotel accommodations) will be your responsibility.
9. If any supplier cannot provide the service booked on your behalf, Active Retreats will seek alternative arrangements of similar classification in the same area, wherever possible. If you are unwilling or unable to accept these alternatives, any refunds you might be entitled to are subject to the relevant supplier's terms and conditions. Any refund concerning commission paid or payable to Active Retreats is at the sole discretion of Active Retreats.
10. While every effort is made to adhere to confirmed itineraries, Active Retreats reserves the right to make changes when deemed necessary. Alterations due to factors such as weather conditions do not warrant a refund.
11. Payment in full is due upon confirmation for air tickets or for bookings with a total value less than R 10,000. Other bookings require a deposit equal to 30% of the quoted booking price upon confirmation, of which 10% is non-refundable. A 100% booking fee is required if the booking is made less than 60 days before the travel date. Failure to pay the deposit by the specified due date may result in the cancellation of the booking.
12. The quoted booking price is based on prevailing tour prices, fares, hotel rates, land costs, and other relevant expenses at the quotation's date provided by Active Retreats. You agree that any increase in these costs before Active Retreats receives your final payment (as stated in Clause 14) will be for your account, unless otherwise agreed upon by Active Retreats or the relevant supplier. This increase will be payable concurrently with the final payment mentioned in Clause 14, without deductions or set-offs.
13. Any increase in the booking price due to fluctuations in exchange rates between the quotation date and the final payment date specified in Clause 14 will also be for your account.
Payment and Additional Charges
14. Final payment for any booking must be irreversibly credited to Active Retreats account at least 60 days before the departure date, unless specific arrangements have been made and confirmed in writing by Active Retreats.
15. Bookings made less than 60 days prior to the departure date must be accompanied by the full quoted and confirmed price unless agreed upon in writing by Active Retreats.
16. Final invoicing is based on the quoted and confirmed price, reduced by any deposit paid, plus any additional charges accrued as per this agreement. Payment for such invoices must be made in full, without deductions or set-offs, on the due date, regardless of any cancellations.
17. Failure to make final payment by the specified due date will result in the cancellation of booked services and the forfeiture of all monies paid up to that point.
18. In addition to passport, visa, and other peripheral service fees (additional fees) as outlined in Clause 20 below, Active Retreats reserves the right to claim late booking charges, communications, consultation, administration, and amendment fees where applicable.
Peripheral Travel Requirements
19. Active Retreats will aim to assist you in obtaining or complying with the requirements for passports, visas, health documents, insurance, credit card usage, customs and immigration regulations, and other peripheral requirements or services outside the core travel arrangements referred to as "the booking" or "the reservation." However, due to the ever-changing nature of such peripheral requirements and services, Active Retreats cannot guarantee the accuracy, promptness, or completeness of these services and requirements.
This trip is graded Moderate. Harder grading is determined by the location of the gorilla family you are visiting – some can be easily accessible close to the park boundaries, but others may require extended hikes into thick vegetation on the slopes of the volcano. In addition, note that the Volcanoes National Park is at an altitude of above 2000m asl. – participants should be aware of the physical requirements of this experience.
Due to the limited number of Gorilla Tracking Permits being in high demand, we strongly suggest confirming your arrangements at least 6 months in advance
This program is not suitable for children under the age of 16.
We cannot control the weather – this is an outdoor, nature based itinerary and indoor alternatives are limited, if non-existent. Come prepared to be take on the elements if the weather is not playing fair.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18 and that you are capable of consenting to the Terms and Conditions. . The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
"Activ Retreats" is a registered LLC corporation established in California, USA and existing under the laws of the United States with an EIN #92-2009055
You are not allowed to use our name, logo, tagline, or any identifier or tag generated by our marketplace without our express prior written permission. This includes using them as a hyperlink to any website or other location (unless specifically allowed by us) or implying that you are affiliated with us as an employee, contractor, agent, or in any other way. Additionally, you must not alter or remove any intellectual property once you have received approval to use them from Activ Retreats.
Our terms of use apply to all of our services that you access online directly or indirectly. By accessing or using our website or making a booking through our marketplace, you acknowledge that you have read and agree to these terms of use. We may amend these terms at any time and reserve the right to make changes and improvements to the marketplace at any time without incurring any liability from you. If you continue using the marketplace after these terms have been amended, you agree to the amended terms. If you do not wish to accept the changes, you can stop using the marketplace.
We recommend that you carefully read these terms and conditions so that you fully understand your rights and responsibilities related to the use of the Activ Retreat marketplace.
While using this marketplace, you can view listings from retreat hosts ("Hosts") and request to book ("Bookings") for the available sessions. By placing a booking for a retreat or host rental through this service, All bookings are subject to a deposit (“Deposit”). Once you have selected a trip, made a reservation, provided your personal information and your booking has been accepted by your host, you will enter into a binding contract with the host of the trip. While Activ Retreats will try to assist you in resolving any issues that may arise between you and the host, we cannot be held responsible for any problems that arise, whether before or during your Retreat. If you have any questions, complaints, or comments about a host, listing, booking or deposit, you can contact Activ Retreats through the marketplace at support@activretreats.com.
All listings, agreements and policies encompassed in these listings are subject to the host's terms and conditions. Activ Retreats is not a party to any agreement between yourself and a Host. We recommend that you carefully read each host’s terms and conditions. Activ Retreats is not responsible for any decisions you make based on the information provided by Activ Retreats or that of our hosts on the marketplace, unless stated otherwise in these terms of use.
Additionally, you acknowledge and agree that You are not allowed to use our marketplace for any inappropriate activities such as spreading viruses, hacking, spamming, damaging, deleting or making our marketplace inaccessible. You are not allowed to use manual or automated software or processes to crawl or scrape the marketplace or reproduce, decompile or reverse engineer it. All users must additionally adhere to our security measures and not circumvent these.
Hosts may not list retreats, events, products, or services that violate any applicable laws or regulations. . Activ Retreats reserves the right to modify a listing at our discretion in order to improve visibility, appeal, and ranking. This may include editing the title, correcting grammar and punctuation, rearranging sections, images, and text, and similar actions. We also reserve the right to suspend or terminate your use of the marketplace at our discretion and without cause. Misrepresentation of a Retreat or Property is not permitted by Activ Retreats and is immediate grounds for your listing to be removed and your access to the Services to be terminated.
We are constantly updating Our listings. The retreats and host rentals available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our retreats on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
If You wish to book a retreat or host rental available on the Service, You may be asked to supply certain information relevant to Your booking including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. In addition, you may be asked to verify that you are physically and emotionally capable of participating in the Retreat.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your booking.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Bookings and Listings
Listing rentals or retreats on our marketplace is FREE. Hosts set their own fees for their retreats and host rentals. If you make a booking, you may be responsible for paying a portion of the fee to the organizer. We have no involvement in or liability for your payment of reservations.
On the marketplace, you can view prices for the retreats and host rentals in different currencies. These conversions are estimates. At the time of payment, the price of the retreat and or host rental will be converted in real-time to the currency specified by the organizer. This may differ from the amount displayed earlier. The price displayed after this real-time conversion will be the final amount due for the reservation. The marketplace may require payment in the user's national currency and may charge a conversion fee for this.
The payment terms for bookings are set by the hosts, and the currencies and payment methods available may vary. Activ Retreats is not responsible for these payment terms or any rights derived from currencies.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your booking experience.
We pay all partners and hosts via Stripe.
We reserve the right to refuse or cancel Your booking at any time for certain reasons including but not limited to:
We reserve the right to refuse or cancel Your booking if fraud or an unauthorized or illegal transaction is suspected.
In the event that Activ Retreats brings a customer to you who successfully books your retreat or venue via our marketplace or directly on your site after visiting Activ Retreat, you will be required to pay a commission of 10% on the total price of the booking unless otherwise agreed to with Activ Retreats. This commission will be collected as a deposit from the customer at the time of booking, and the remaining balance will be transferred to you after deducting a payment processing fee. Please note that this commission applies to all bookings and rentals made through our marketplace and to referrals. If a customer is referred to you by Activ Retreats, you are also required to pay a 10% commission on the total price of the booking unless otherwise agreed to with Activ Retreats.
If you wish to challenge a commission charge, please contact us at support@activretreats.com. We will investigate this to determine the original source of the lead and, if necessary, make adjustments. If you believe you received a lead from a different source prior to a customer’s engagement with Activ Retreats, you may provide a copy (or screenshot) of the dated communications as proof.
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.
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Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
To the maximum extent permitted by applicable law, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Notwithstanding any damages that You might incur, it is understood that Activ Retreats is not an insurer, that insurance if any shall be obtained by You and that if Activ Retreats should be found liable for any loss, damage or injury relating to the Service, its likability shall be limited to a sum equal to the cost YOU paid to Activ Retreats.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not be deemed to apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.
By using our marketplace, the Host agrees to defend and hold harmless Activ Retreats, its affiliates, employees, agents, contributors, third party content providers, insurers and licensors from any third-party actions, claims, demands, liabilities, costs, expenses (including legal fees), losses, or damages that arise from a Host’s content, use of our Services or the Retreat.
It is further agreed that should You cause any damages, whether direct or indirect, to the HOST that you shall indemnify and hold harmless Activ Retreats from any and all claims, damages, losses, demands, liabilities, costs and expenses (including legal fees) arising from your negligence, whether by conduct or omission, during the Retreat.
The Service is provided to You "AS IS" and "AS AVAILABLE". Without limitation to the foregoing, the Company provides no warranty, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation, availability and experience of the Service; or (ii) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Our Services and any contract arising therefore shall be construed in accordance with the laws of California and you irrevocably submit to the exclusive jurisdiction of the courts of California.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. Any dispute, conflict or controversy howsoever arising out of or broadly in connection with or relating to this Agreement, including those relating to its validity, its construction or its enforceability, shall be first mandatorily submitted to mediation proceedings. If such dispute has not been settled within sixty (60) days after a request for mediation has been submitted, the matter can proceed to the Courts of California.
If You are a European Union customer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
You agree that the original English text shall prevail in the case of a dispute.
If you have any questions about these Terms and Conditions, You can contact us:
Last updated: November 02, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
The information contained on the Service is for general information purposes only.
The Company assumes no responsibility for errors or omissions in the contents of the Service.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Company does not warrant that the Service is free of viruses or other harmful components.
The Service can offer health and fitness travel information including, without limitation, recommendations, that are provided solely as general education and informational purposes.
Use of the advice and information contained herein is at your sole choice and risk. Always consult your physician or healthcare provider before beginning any active fitness program.
If You choose to use this information to book a retreat or service without prior consent of your physician, You are agreeing to accept full responsibility for your decisions and agreeing to hold harmless the Company.
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.
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The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.
In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.
All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.
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