16 Days, Multiple Departures
Best Seller
Also referred to as Nepal's Last Hidden Kingdom, Upper Mustang presents one of the most patently dry terrains in all of Nepal, a drastic contrast to most other famous trekking destinations in the country. Trekking in Upper Mustang is a journey of cultural penchants and untainted traditions that have been in practice for centuries without changing in any drastic way.
A powerful kingdom hundreds of years ago, with its monarch, "The Kingdom of Lo"- as Upper Mustang is also known as was relatively isolated and barred to foreigners for the longest time. Only recently opened for trekking in 1992, Upper Mustang has one of the most well-preserved cultural ambiances in the world, with its Tibetan Buddhist culture still in practice as it was hundreds of years ago due to the region's seclusion.
Upper Mustang is also known as the land of mysticism as it has so much to offer to its visitors in terms of culture that has not been changed due to modernization. Moreover, Mustang's strategic location had also granted the once-independent kingdom control over the ancient trade route between the Himalayas of Nepal and India. This boosted the region's prosperity and made Mustang a beautiful destination filled with a culture that was rich in vibrancy and very opulent.
Flaunting a distinct topography, Upper Mustang presents a dry and arid environment to trek through. Due to the region's location in the rain-shadow zone of the Annapurna and the Dhaulagiri Mountain Ranges, Mustang receives very little rainfall. It makes the Upper Mustang Trek a good option for monsoon trekking.
Vast desert-like terrains filled with loose conglomerates of dunes, Mustang presents trekkers with mesmerizing hues of mountains that seem to change their tincture each day with the movement of the sun, tinting from red and brown to ocher. This is made even more breath-taking when the landscape is a drastic contrast to the towering Annapurna and Dhaulagiri Mountain Ranges that tower over the valleys in shades of glimmering ivory.
Similarly, Mustang is also known for its amazing rock formations caused by the constant wind and sun erosions. Additionally, a collection of more than 50 cave paintings were recently discovered in Mustang in 2007, depicting the life of Lord Buddha, by archeologists.
The Upper Mustang Trek is a perfect amalgamation of cultural, Himalayan, and natural attributes. It is a beautifully distinct trekking experience very different from what the rest of Nepal offers. Presenting its trekkers with many Tibetan Buddhist traditions that manifest in monasteries, Gumbas, chortens, and Stupas scattered throughout the journey, the trek is a brilliant way to experience the Tibetan Buddhist culture in its purest form.
You can enjoy colorful Thanka paintings and many beautiful statues of Gods and Deities and take in an atmosphere elevated with incense-laden monastery halls with prayer wheels embedded in the walls. The Tibetan Buddhist culture and the land's myths and legends are intertwined; the trip presents trekkers with cultural threads weaved into the tapestry of the landscape itself.
1-hour trekkers massage / Yoga after the trip completion.
3-star hotel accommodations in Kathmandu and Pokhara
A porter and his entire expenses.
Airport pickup and drop facility.
All monument entrance fees.
All necessary paperwork and trekking permits (National Park Permit, TIMS)
Breakfast, lunch, and dinner during the trek.
Company duffel bag, t-shirt, and trekking map.
Down jackets and sleeping bags (provided upon request).
First aid medical kit
Fresh seasonal fruits after dinner (while on the trek).
Full-day guided city tour in Kathmandu (Day 2) by a private vehicle.
Insurance of guide and porter.
Kathmandu-Pokhara-Kathmandu flight tickets
Lodge expenses during the trek.
Pokhara-Jomsom-Pokhara flight tickets
Upper mustang special permit
Welcome and farewell dinner at one of the finest Nepalese Restaurant with traditional ethnic music and dance.
Airfare for international flights.
Cost for additional trips.
Current Hotel Taxes and Service Charges
Extra night accommodations in case of early arrival, late departure, and early return from the trip(due to any reason) than the scheduled itinerary
Meals in the city except for breakfast and other mentioned special dinner.
Nepal arrival visa.
Personal expenses (phone calls, laundry, bar bills, battery recharge, extra porters, bottle or boiled water, shower, etc.)
Services not specifically stated in the itinerary
Tipping to staffs (as an appreciation).
Travel insurance which covers emergency rescue and evacuation.
"An unforgettable experience! Starting with the Boss-Sittal, continuing with an extraordinary guide-Saffal that took care of every detail of the trek, and last but not least a very capable sherpa-Pandee, we had a really strong team.
I will most definitely return for more trekking with them!"
- Adrian D, Oct 2023
"The service is excellent, they are mindful and also think ahead of their clients need. We feel safe in our journey through their service."
- Hoo T, Oct 2023
"The trip was so wonderful that it cannot be explained simply in words. The trip to was definitely one of the most memorable ones in my life. Thank You."
Vadim C, Aug 2023
We are a team of young, energetic, and hardworking professionals, assisting people from across the globe, to experience and explore Nepal, one of the natural and cultural destinations in the world. We have been working in this field for more than 6 years with a new vision and direction. We organize adventure trips to the Himalayas, mountains, Tarai, and even outside the country, Everest Base Camp being the most preferred and popular one.
We feel proud to be one of the leading trekking companies in Nepal. We deliver the best travel activities such as Inbound, Outbound, Domestic, tour guide, interpreter, transportation, air ticket, accommodation, etc. We are an official member of the Nepal Tourism Board (NTB), Trekking Agents Association of Nepal (TAAN), Kathmandu Environment Education Project (KEEP), and many more local tourism bodies. With the motto “Your Satisfaction and Safety is our first priority“, our experienced professional team leaves no stone unturned in providing quality service to our clients.
It would be our great opportunity to organize and assist your adventure holidays in Nepal, Tibet, and Bhutan. For us, client satisfaction matters a lot and we guarantee you that.
Arrival in Kathmandu (1,300m/4,264 ft)
You may arrive in Kathmandu at any time. Upon your arrival, you will be greeted by one of our airport representatives who will help you get transferred to your Hotel. There are no planned activities for the day, so you may check into your Hotel and relax. Overnight stay at the Hotel in Kathmandu.
Kathmandu valley sightseeing tour and trek preparation
This day is reserved for a sightseeing tour of Kathmandu city's World Heritage Sites. You will visit the holy Hindu temple of Pashupatinath, the Bouddhanath shrine, the Swayambhunath Stupa, and the Kathmandu Durbar Square. Each of the sites holds revered religious and historical significance and presents amazing artwork and architectural ingenuity. Each of the sites is built in a traditional style and is crafted with beautiful woodwork, stone masonry, and metal molds. They provide deep insight into the historical and religious context of Nepal. After the tour, you will then be dropped back at your hotel where you can prepare for tomorrow's trekking trip. Overnight stay at the Hotel in Kathmandu.
Drive from Kathmandu to Pokhara (820m/2,690ft), 6-7 hours’ drive
Today, you will be transferred to Pokhara- the tourist hub of Nepal. Pokhara is a beautiful city situated beside the pristine Phewa Lake. Upon arriving in Pokhara, you can enjoy good views of the Annapurna Peaks like the Machhapuchhre Himal and the Dhaulagiri Peak among others. You can also enjoy a leisurely boat ride on the lake if you wish. Overnight stay at the Hotel in Pokhara.
Fly from Pokhara to Jomsom and trek to Kagbeni (2,800m/9,186ft) 2-3 hours
Today, you will have a short flight from Pokhara to Jomsom- the headquarters of Mustang. Famous for its Shaligrams- fossilized black shells believed to be the natural reincarnation of Lord Vishnu, Jomsom is a beautiful village located by the banks of the Kali Gandaki. From Jomsom, you will then trek to Kagbeni- also known as "the Gateway to Upper Mustang". A special permit is needed to trek into Kagbeni. The settlement has many ruins, remnants of the ancient prosperous kingdom that it once was. Trekking through rice fields that are planted in the foothills of massive eroding cliffs, you will arrive at Kagbeni. Here, you can see traditional houses built with mud and stacked with stones. Kagbeni was an important trading point in ancient times where traders from Lo Manthang, Manang, and Dolpo would exchange textiles, meat, and salt. Overnight stay at the guesthouse at Kagbeni.
Trek from Kagbeni to Chele (3,050m/10,006ft) 5-6 hours
Today, you will trek from Kagbeni to the village of Chele. The trekking trail follows the banks of the Kali Gandaki River. You can also enjoy amazing views of the Nilgiri and Tukuche Mountain Peaks along the way. Coruscating through the Kali Gandaki River Valley, you will hike to Kalobhir. Further from Kalobhir, you will come across the Sky Caves- recently discovered in 2007. Perched hundreds of meters above the ground inside rock caverns, the Sky Caves were also featured in the National Geographic. The trekking trail then passes through an apple orchard. Ethnic villages like Tengbe, Gumbakang, and Chhusang are also located along the journey. Finally, you will reach Chele. Overnight stay at the guesthouse at Chele.
Trek from Chele to Ghiling (3,440m/11,286ft) 5-6 hours
From Chele, you will climb through steep terrain with strong winds and high eroding cliffs that present amazing cobble formation. Hiking into a steep canyon, you will pass the gorge and slow descent down to some Stupas located on the canyon ridge towards the village of Samar. From here, the trail continues towards Ghiling. Overnight stay at the guesthouse at Ghiling.
Trek from Ghiling to Charang (3,490m/11,450ft) 5-6 hours
From Ghiling, you will make your way to Charang today, passing by two low-mountain passes. Along the way, you will come across a huge five-story Dzong and also a Red Gompa that houses interesting collections of Buddhist statues and Thanka paintings. Charang is a small settlement that has few traditional houses painted in crimson red. You will see many Mani stones here, carved with prayers and colorful prayer flags perched atop the Mani walls. Overnight stay at the guesthouse at Tsarang.
Trek from Charang to Lo-Manthang (3,730m/12,237ft) 2-3 hours
From Charang, you will trek through the arid landscape, passing by flat desert dunes with occasional cacti and shrubbery succulents growing hereabout. The trek is filled with a peaceful ambiance broken only by the occasional peal of bells upon mule caravans. The amazing rock formations on cliffs and boulders along the way are quite charismatic. The serrated rocks rise into the air and present unique lopsided swivels caused by decades of erosion. Overnight stay at the guesthouse at Lo Manthang.
Explore day at Lo-Manthang (3,730m/12,237ft)
This day is reserved for exploring. Lo Manthang is one of the most historic sites of Mustang. It was constructed by its first King- Ame Pal. Giant walls were constructed to surround the village to protect it from bandits. This led to Lo Manthang being the only walled city of Nepal for the longest time. Much of the whitewashed walls still stand today. The village is also known for its King's Palace- a nine-cornered, five-storied building constructed during the 1400s. It houses many Ranjana inscriptions. Likewise, you can also visit the village's four major temples- the Jampa Kakhang, the Thubchen Gompa, the Chodey Gompa, and the Choprang Gompa. You can also pay a visit to the Nyiphu and Garphu Cave Monasteries at Chhosar. Overnight stay at the guesthouse at Lo Manthang.
Trek from Lo-Manthang to Drakmar (3,810m/12,500ft) 5-6 hours
From Lo Manthang, you will trek to Drakmar today, hiking through the arid landscape with towering cliffs. These cliffs are believed to be formed by the splattering of a demon's blood slain by Guru Rinpoche. Along the way, you will also pass by the Lo Gekar Monastery- an important site of the Lo Tso Dun (the ethnic Loba people of the region). The monastery dates back to the 8th century. It was built by Guru Rinpoche after he defeated a Dakini (Demon), cut off its body into many different parts, and buried its heart upon the hill where the monastery is located. Along the way, you will also encounter a Mani stone wall carved with Buddhist mantras. It is the longest Mani wall in the world, believed to be built atop the remains of the slain dakini's intestines. Finally, you will reach Drakmar. Overnight stay at the guesthouse at Drakmar.
Trek from Drakmar to Ghiling (3,806m/12,484ft) 5-6 hours
From Drakmar, you will hike back south, following the same trekking path towards Ghiling. Along the way, you can see majestic views of the Annapurna and Dhaulagiri Peaks. Overnight stay at the guesthouse at Ghiling.
Trek from Ghiling to Chhusang (3,050m/10,004ft) 5-6 hours
From Ghiling, you will trace your way towards Chhusang. The trek is leisurely with strong afternoon winds flowing through the valley. The dry landscape almost looks alien-like because of the parched and desiccated rocks. The ethnic people believe that these rocks were carved by giants. Overnight stay at the guesthouse at Chhusang.
Trek from Chhusang to Jomsom (2,700m/8,856ft) 6-7 hours
From Chhusang, you will trek back to Kagbeni, following the same pathway. You will pass by yak caravans and can also see local people dressed up in traditional attire. Small pockets of amiable lands are used for agriculture and you will pass through green farm clusters along the way. From Kagbeni, you will make your way back to Jomsom, trekking on the familiar path that you used at the beginning of the trekking journey. Overnight stay at the guesthouse at Jomsom.
Fly from Jomsom to Pokhara (820m/2,690ft) 25 minutes flight
From Jomsom, you will catch a flight back to Pokhara. You can spend the rest of the day in Pokhara relaxing or enjoying the city's attractions. Overnight stay at the Hotel in Pokhara.
Drive from Pokhara to Kathmandu, 7-8 hrs drive
You will bid the Annapurna Mountains goodbye for the last time and drive back to Kathmandu. Overnight stay at the Hotel in Kathmandu.
Departure day
Approximately three hours before your scheduled flight, you will be taken to the airport for your departure.
Cancellations
The cancellation and refund policy of Activ Retreats is previously well-defined. The organization is not liable for any refunds or reimbursements if a customer decides to cancel or withdraw from the trip for any reason. This means that once the trip has started, the company will not return the money you paid for it.
Nonetheless, consumer deposits are valid until the customer is prepared to make another travel reservation. Customers also have the option of changing the individual who will be traveling with them. If the customer must cancel or postpone the trip for personal reasons or because of unavoidable circumstances, the company will not be held liable for reimbursements.
The cancellation of a trip may be caused by unforeseen events including weather conditions, natural disasters, canceled flights, strikes, wars, riots, quarantines, government action, or poor health problems of a group member.
The Company demands written notice from the customer for any cancellations. The day the written cancellation is received by the company will serve as the date of the cancelled trip. 100% of the total fee may be refunded if a consumer cancels the trip one month before the departure date.
The Contract
A renowned and fully accredited business, Activ Retreats is officially registered with numerous national and international agencies, as well as with various departments of the Government of Nepal. Our business is located in Thamel, Kathmandu, and we work hard to give our clients from all over the world top-notch services.
Visas and Passports:
Passengers must have their current passport and the necessary visas for the destination country. Also, we urge our clients to confirm that their passports are valid for at least an additional six months after the end of their trip. Travelers’ carelessness with regard to visa paperwork and passports will not hold the company responsible if they are deported or denied entry to the nation while on their trip.
Travel Insurance
It is a major requirement of Activ Retreats that you have your travel insurance covered. Medical insurance, air ambulance service, and helicopter rescue services are all required, for this is a Himalayan nation and there are major issues of unfavorable circumstances in high altitudes. Also to be on the safe side, we also strongly advise our clients to purchase cancellation insurance. Please be sure your insurance policies offer complete protection and include the majority of the trip activities you engage in.
Prior to the trip, we will need a copy of your insurance documentation as evidence. If you are unable to give us with the insurance certificate for different reasons, you will be required to sign a suitable policy or agreement right away. However, if for any reason you are unable to do it, you will be prohibited. If you are unable to give us with the insurance certificate for whatever reason, you will be required to sign a suitable policy or agreement right away. But, you won’t be allowed to continue your journey if you are unable to do it because of unfavorable circumstances. Also, you won’t be eligible for a refund for any services that weren’t rendered.
Flexibility
The unique tours provided by Activ Retreats include demanding activities with inherent dangers. Customers must accept the risks because the company is not liable for mishaps or unforeseen circumstances in the Himalayas. Passengers must respect the authority of the trip leader, be adaptable, and be aware that changes may take place while they are on the trip. Throughout the journey, the corporation has the authority to accept or refuse customers, and those who break the law won’t get their money back. Customers must fill out a form and pay a 20% non-refundable deposit (or 50% for trips to Tibet and Bhutan) to reserve a tour; the remaining balance is required upon arrival in Kathmandu.
Payment Methods
The business provides bank transfers and credit cards (Master/Visa/American Express/Union Pay/JCB/SCT Card) as two practical and secure methods of payment. While completing the booking application form, the client must specify the payment method in full and give the company all necessary credit card information. However, the remaining balance (80% for trips to Nepal and 50% for trips to Tibet and Bhutan) must be paid in cash to the company before leaving for the trip from Kathmandu.
Trip Amendments:
Please note that the following conditions apply to amendments for trips listed on this site:
Amendments requested at least 60 days prior to the trip incur a fee of USD 50/person.
Amendments requested less than 60 days before the trip follow the cancellation policy and charges.
Changes in trip price during booking and amendments may apply and may be levied by third-party service providers.
Additional administration fees of USD 20/booking per change apply for any additions to the original booking.
Amendments cannot be made within 10 days of the original trip departure, and if made, a minimum fee of USD 50 applies.
Health Conditions
The Company requires a well-documented medical certificate from an accredited medical facility prior to the start of the trip in order to assure the safety and health of our travelers. While making a reservation, the company must be advised of any medical concerns or issues. The Company will not pay for any medical or evacuation costs, and it won’t be held accountable for accidents. Prior to making a reservation with us, we advise patients to visit their doctors for a complete examination and vaccination. If necessary, clients may also ask for additional services while on their trip or staying in the destination nation.
Weather Conditions
Customers should be informed that unpredictably bad weather might cause flight delays or cancellations in hilly areas like Everest, Mustang, and Kanchenjunga. The company reserves the right to change the itinerary or mode of transportation without incurring additional costs and will pay for lodging and meals while flights are being booked. The Company is not liable for missing foreign flights, expenses related to altitude sickness, or any other unforeseen events and participants are responsible for all costs incurred. The client will be responsible for any additional costs, although the company will help with alternate arrangements. Although giving information, the company is not liable for unforeseen circumstances and the company chief may, in writing, waive these booking requirements. Legal agreements are controlled by Nepalese law, and the Company Chief alone has the authority to change them.
Note: All of the Terms and Conditions have been prepared in accordance with and are subject to the laws of the Government of Nepal. Hence, the only person with the power to interfere and make changes is the company’s CEO.
Please ensure that you have read, fully understand, and agree to abide by all of the Terms and Conditions before booking a trip with Activ Retreats.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
You represent that you are over the age of 18 and that you are capable of consenting to the Terms and Conditions. . The Company does not permit those under 18 to use the Service.
Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.
"Activ Retreats" is a registered LLC corporation established in California, USA and existing under the laws of the United States with an EIN #92-2009055
You are not allowed to use our name, logo, tagline, or any identifier or tag generated by our marketplace without our express prior written permission. This includes using them as a hyperlink to any website or other location (unless specifically allowed by us) or implying that you are affiliated with us as an employee, contractor, agent, or in any other way. Additionally, you must not alter or remove any intellectual property once you have received approval to use them from Activ Retreats.
Our terms of use apply to all of our services that you access online directly or indirectly. By accessing or using our website or making a booking through our marketplace, you acknowledge that you have read and agree to these terms of use. We may amend these terms at any time and reserve the right to make changes and improvements to the marketplace at any time without incurring any liability from you. If you continue using the marketplace after these terms have been amended, you agree to the amended terms. If you do not wish to accept the changes, you can stop using the marketplace.
We recommend that you carefully read these terms and conditions so that you fully understand your rights and responsibilities related to the use of the Activ Retreat marketplace.
While using this marketplace, you can view listings from retreat hosts ("Hosts") and request to book ("Bookings") for the available sessions. By placing a booking for a retreat or host rental through this service, All bookings are subject to a deposit (“Deposit”). Once you have selected a trip, made a reservation, provided your personal information and your booking has been accepted by your host, you will enter into a binding contract with the host of the trip. While Activ Retreats will try to assist you in resolving any issues that may arise between you and the host, we cannot be held responsible for any problems that arise, whether before or during your Retreat. If you have any questions, complaints, or comments about a host, listing, booking or deposit, you can contact Activ Retreats through the marketplace at support@activretreats.com.
All listings, agreements and policies encompassed in these listings are subject to the host's terms and conditions. Activ Retreats is not a party to any agreement between yourself and a Host. We recommend that you carefully read each host’s terms and conditions. Activ Retreats is not responsible for any decisions you make based on the information provided by Activ Retreats or that of our hosts on the marketplace, unless stated otherwise in these terms of use.
Additionally, you acknowledge and agree that You are not allowed to use our marketplace for any inappropriate activities such as spreading viruses, hacking, spamming, damaging, deleting or making our marketplace inaccessible. You are not allowed to use manual or automated software or processes to crawl or scrape the marketplace or reproduce, decompile or reverse engineer it. All users must additionally adhere to our security measures and not circumvent these.
Hosts may not list retreats, events, products, or services that violate any applicable laws or regulations. . Activ Retreats reserves the right to modify a listing at our discretion in order to improve visibility, appeal, and ranking. This may include editing the title, correcting grammar and punctuation, rearranging sections, images, and text, and similar actions. We also reserve the right to suspend or terminate your use of the marketplace at our discretion and without cause. Misrepresentation of a Retreat or Property is not permitted by Activ Retreats and is immediate grounds for your listing to be removed and your access to the Services to be terminated.
We are constantly updating Our listings. The retreats and host rentals available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our retreats on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
If You wish to book a retreat or host rental available on the Service, You may be asked to supply certain information relevant to Your booking including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. In addition, you may be asked to verify that you are physically and emotionally capable of participating in the Retreat.
You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.
By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your booking.
When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.
You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password, whether Your password is with Our Service or a Third-Party Social Media Service.
You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.
Upon termination, Your right to use the Service will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Service.
Bookings and Listings
Listing rentals or retreats on our marketplace is FREE. Hosts set their own fees for their retreats and host rentals. If you make a booking, you may be responsible for paying a portion of the fee to the organizer. We have no involvement in or liability for your payment of reservations.
On the marketplace, you can view prices for the retreats and host rentals in different currencies. These conversions are estimates. At the time of payment, the price of the retreat and or host rental will be converted in real-time to the currency specified by the organizer. This may differ from the amount displayed earlier. The price displayed after this real-time conversion will be the final amount due for the reservation. The marketplace may require payment in the user's national currency and may charge a conversion fee for this.
The payment terms for bookings are set by the hosts, and the currencies and payment methods available may vary. Activ Retreats is not responsible for these payment terms or any rights derived from currencies.
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your booking experience.
We pay all partners and hosts via Stripe.
We reserve the right to refuse or cancel Your booking at any time for certain reasons including but not limited to:
We reserve the right to refuse or cancel Your booking if fraud or an unauthorized or illegal transaction is suspected.
In the event that Activ Retreats brings a customer to you who successfully books your retreat or venue via our marketplace or directly on your site after visiting Activ Retreat, you will be required to pay a commission of 10% on the total price of the booking unless otherwise agreed to with Activ Retreats. This commission will be collected as a deposit from the customer at the time of booking, and the remaining balance will be transferred to you after deducting a payment processing fee. Please note that this commission applies to all bookings and rentals made through our marketplace and to referrals. If a customer is referred to you by Activ Retreats, you are also required to pay a 10% commission on the total price of the booking unless otherwise agreed to with Activ Retreats.
If you wish to challenge a commission charge, please contact us at support@activretreats.com. We will investigate this to determine the original source of the lead and, if necessary, make adjustments. If you believe you received a lead from a different source prior to a customer’s engagement with Activ Retreats, you may provide a copy (or screenshot) of the dated communications as proof.
Any Promotions made available through the Service may be governed by rules that are separate from these Terms.
If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.
The Company is not responsible for the content of the Service's users. You expressly understand and agree that You are solely responsible for the Content and for all activity that occurs under your account, whether done so by You or any third person using Your account.
You may not transmit any Content that is unlawful, offensive, upsetting, intended to disgust, threatening, libelous, defamatory, obscene or otherwise objectionable. Examples of such objectionable Content include, but are not limited to, the following:
The Company reserves the right, but not the obligation, to, in its sole discretion, determine whether or not any Content is appropriate and complies with these Terms, refuse or remove this Content. The Company further reserves the right to make formatting and edits and change the manner of any Content. The Company can also limit or revoke the use of the Service if You post such objectionable Content. As the Company cannot control all content posted by users and/or third parties on the Service, you agree to use the Service at your own risk. You understand that by using the Service You may be exposed to content that You may find offensive, indecent, incorrect or objectionable, and You agree that under no circumstances will the Company be liable in any way for any content, including any errors or omissions in any content, or any loss or damage of any kind incurred as a result of your use of any content.
Although regular backups of Content are performed, the Company does not guarantee there will be no loss or corruption of data.
Corrupt or invalid backup points may be caused by, without limitation, Content that is corrupted prior to being backed up or that changes during the time a backup is performed.
The Company will provide support and attempt to troubleshoot any known or discovered issues that may affect the backups of Content. But You acknowledge that the Company has no liability related to the integrity of Content or the failure to successfully restore Content to a usable state.
You agree to maintain a complete and accurate copy of any Content in a location independent of the Service.
To the maximum extent permitted by applicable law, IN NO EVENT SHALL THE COMPANY OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, LOSS OF PRIVACY arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose. Notwithstanding any damages that You might incur, it is understood that Activ Retreats is not an insurer, that insurance if any shall be obtained by You and that if Activ Retreats should be found liable for any loss, damage or injury relating to the Service, its likability shall be limited to a sum equal to the cost YOU paid to Activ Retreats.
Some jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not be deemed to apply. In these jurisdictions, each party's liability will be limited to the greatest extent permitted by law.
By using our marketplace, the Host agrees to defend and hold harmless Activ Retreats, its affiliates, employees, agents, contributors, third party content providers, insurers and licensors from any third-party actions, claims, demands, liabilities, costs, expenses (including legal fees), losses, or damages that arise from a Host’s content, use of our Services or the Retreat.
It is further agreed that should You cause any damages, whether direct or indirect, to the HOST that you shall indemnify and hold harmless Activ Retreats from any and all claims, damages, losses, demands, liabilities, costs and expenses (including legal fees) arising from your negligence, whether by conduct or omission, during the Retreat.
The Service is provided to You "AS IS" and "AS AVAILABLE". Without limitation to the foregoing, the Company provides no warranty, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results.
Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation, availability and experience of the Service; or (ii) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.
Some jurisdictions do not allow the exclusion of certain types of warranties on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
Our Services and any contract arising therefore shall be construed in accordance with the laws of California and you irrevocably submit to the exclusive jurisdiction of the courts of California.
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company. Any dispute, conflict or controversy howsoever arising out of or broadly in connection with or relating to this Agreement, including those relating to its validity, its construction or its enforceability, shall be first mandatorily submitted to mediation proceedings. If such dispute has not been settled within sixty (60) days after a request for mediation has been submitted, the matter can proceed to the Courts of California.
If You are a European Union customer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.
You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a "terrorist supporting" country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.
You agree that the original English text shall prevail in the case of a dispute.
If you have any questions about these Terms and Conditions, You can contact us:
Last updated: November 02, 2023
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Disclaimer:
The information contained on the Service is for general information purposes only.
The Company assumes no responsibility for errors or omissions in the contents of the Service.
In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.
The Company does not warrant that the Service is free of viruses or other harmful components.
The Service can offer health and fitness travel information including, without limitation, recommendations, that are provided solely as general education and informational purposes.
Use of the advice and information contained herein is at your sole choice and risk. Always consult your physician or healthcare provider before beginning any active fitness program.
If You choose to use this information to book a retreat or service without prior consent of your physician, You are agreeing to accept full responsibility for your decisions and agreeing to hold harmless the Company.
The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.
Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.
The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.
The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.
The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.
The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law.
If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, You must obtain permission from the copyright owner.
The Service may contain views and opinions which are those of the authors or travelers and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.
Comments or reviews published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason whatsoever.
The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.
In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.
All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.
The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.
If you have any questions about this Disclaimer, You can contact Us: